consumer rights

Associate
Joined
24 Jul 2005
Posts
407
Location
Middlesbrough
hello people

I popped into my local garage 2 days ago and noticed a car that I liked. The chap behind the desk done all the sums and give me a price I need to pay a month for it.

Ok I said, I put 200 pounds deposit on it and signed all the agrements.
he said the car can be picked up this tuesday.

After a long hard think, I decided i cant really afford the car and contact the garage, they say I cant back out and its gone too far.

what are my rights?, surely I have a cooling off period...... :confused:

your help is appreciated.
 
thanks for your quick reply!

Im not too bothered about the deposit, I just want to make sure that I am in the right to cancel.

I am a first time buyer, and just jumped in feet first.... :(
 
Im getting different advice from people.

people are telling I have entered into a contract and I have no rights at all :eek:

I think my best bet would be to phone CAB in the morning....
 
I did sign all of the agreements including the finance, the garage tell me that the finance company has paid out.

Although they still have the car/documents............
 
zain said:
Cant give a contract without first showing the offer to you, in this case its the agreement which shows the terms of the contract. Legally, there is no binding contract if you havent been shown these documents.

On Finance a car retailer usually asks for a deposit then you wait for the car to arrive then you sign the final finance papers and the cars yours, if you dont sign you lose the deposit and the car but you dont have to sign....whether this is a legal process I dont know.

You seem to have said all these legal documents and so on have been signed and your just waiting for the car..yeah?

yep, all signed for...Im going to phone CAB in the morning, and ask them what my position is, If im forced to buy it so be it.............its a learning curve for me.... :mad:

The garage has given me some sort of receipt, obvioulsy with my signature on it....the value of the car..all the usual, model, reg...
 
Ok I phoned CAB this morning, they told me because I signed on the garages premises I will not be entitled to a cooling of period.

I did say to CAB, where would I stand If I cancelled the direct debit, and walked away from the deal, the lady advised me not too do it , as they could take me to court and get me that way....

shall I just walk away from it?
 
Light at the end of the tunnel...........at last

I phoned the garage again!, and I asked them who was financing the deal, they told me the company, so I rang them.....

After 10 mins in the queue, I got through, I explained the situation, the lady who was dealing with me was very professional, but couldnt find my details on the computer. After 15 mins of searching she came to the conclusion that he told me the wrong finance company!!!

I was pretty pi**ed at this point....

She then said there is a possibliity that it could be another financial company and give me their details...........A very nice thing to do!

I rang this company....I finally got through.....this was the company who financed the deal......yipeeeeee

I explained the situation, and the advisor tells me that the finance wasnt through yet, the garage hadnt received the money....and I was in the right to walk away.......

I contacted the garage, and explained to them what the finance company said, the garage still tried to persuade me to buy the thing, I refused they even offered me lower monthly repayments.....

I said NO!!!!!!!!!!!!, he cancelled the deal, I went home....

so now Im a free man again.............still looking for a car..............
 
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