Contacting o2 online

Nathan · 29 Dec 2006 at 19:29

Is there a free number I can ring from my mobile? They have seriously messed up my bill and my picture messages are no longer working since I have changed tarif

shine · 29 Dec 2006 at 21:05

Have a look here

Martynt74 · 30 Dec 2006 at 13:06

Its only free to call normal o2 i think, o2 online is an 0870 only number

gumbald · 31 Dec 2006 at 12:05

On www.saynoto0870.com, there's a number listed for O2 online complaints: 0113 3886159. Try it, they don't know which number you've called

Dolph · 31 Dec 2006 at 12:24

I do have to wonder why people sign up for cheap deals involving crappy, pay when you need it customer service, then moan they have to pay for calling them...

If you want good, free customer service, it costs money, that's partly why O2 online tarriffs cost less, because you're agreeing to pay to call them.

Bri · 31 Dec 2006 at 12:31

gumbald said:
On www.saynoto0870.com, there's a number listed for O2 online complaints: 0113 3886159. Try it, they don't know which number you've called

Well, 0870 is national rate.... and as the OP is not local to Leeds, 0113 will also be a national rate call

basmic · 31 Dec 2006 at 13:09

Dial 08000 321402 and press 0 whenever asked to press a key - you'll speak to somebody, and they'll "pass you through to the right department". :cool:

Dange · 31 Dec 2006 at 13:23

o2 Online customer services is 0845 6060618, but the freephone number is 0800 0288151. That gets you straight through.

garyh · 31 Dec 2006 at 16:26

Dolph said:
I do have to wonder why people sign up for cheap deals involving crappy, pay when you need it customer service, then moan they have to pay for calling them...

If you want good, free customer service, it costs money, that's partly why O2 online tarriffs cost less, because you're agreeing to pay to call them.

Agreed.