This is the situation. I'm running Vista OS. I bought an Icy Box HD station and a brand new HD. The HD is now formatted and appears in Disk Management as 'New Volume' and everything looks fine. It has no letter assigned to it even though I had selected to call it 'Z'. When I look at 'Computer' all my internal HDs and other devices and removable storage items appear but not this HD. It's clearly there but not showing where I can make any use of it e.g. backup. When I look at the 'Devices' it shows a 'Generic External USB device'. So I assume this is the Icy Box. Is this a 'path' issue? Can anyone offer a solution please? I'm not technical, just the basics.