Corsair HX650W Problems

[Bornnslippy]

Hi guys

Ive had a problem with my sons system for weeks with shutdowns restarts etc to get it started i had to pull the power lead out and restart

The problems started when i bought him a Second hand Psu and a new graphics card

Well on friday after loads of shut downs i put the old crappy psu 300w one and its run fine ever since

After checking the Corsair ive noticed i have a power supply from the US according to the corsair website, i have a CMPSU-650HX Instead of a CMPSU-650HXUK could that be my problem??

Im Rma it but i want to be sure its def faulty before i send it back

Would Corsair send me out some 6 pin cables as it could be them and i could test it with some new ones

Any other suggestions to test it?

Thxs

 

[Grimley]

see the vid below.

It wouldnt surprise me that it needed to be RMA'd. it would have go to Holland & that costs around £20.

 

[Bornnslippy]

Does it make a difference because its US version?

Thxs

 

[Bornnslippy]

Just a update

I did the video test

But when i turned the psu on the fan light lit up but did not spin it was trying to spin but didnt. When i turned the psu of the fan started spinning then

So does that mean its faulty and needs a return?

Thxs

 

[Grimley]

Those answers I wouldn't know, not without asking Corsair 1st.

there's a couple of Corsair reps that post on here & other PC related forums, called redbeard, yellowbeard & greybeard. They should know the answers to your questions.

 

[Bornnslippy]

Just been fxxked over tried to RMA my Psu and got told

We apologize, but purchasing from ebay is not one of our authorized resellers. Our warranty is non-transferable, which purchasing from ebay can be from a 3rd party. We are unable to honor the warranty without an authorized receipt.

So much for a 7 year warranty

What Bull

 

[ShivP]

What eBay seller did you get it from? Often they have a website

 

[Bornnslippy]

I dont think it will help as i bought it second hand

Has anyone got a receipt there wiling to sell lol

 

[ShivP]

Oh

 

[Grimley]

Well it never used to be like that. All Corsair wanted in the past was a date of purchase & what vendor. I suppose they've had to tighten up the procedure, as the old system was open to abuse.