Corsair K70 keyboard problem

Engram · 16 Jul 2013 at 09:43

My (newish) Corsair K70 has developed a strange problem.

If I press either of the illumination related keys (the key to toggle between full/part or the backlight intensity key) the keyboard "resets" (all of the lights turn off and it disconnects from the computer for a few seconds).

Every other function works correctly, I just can't turn on the backlighting.

Anyone else come across this? I've submitted a support ticket to Corsair and will let you know what they say.

Oh, and I've tried it on two computers (it used to work on both).

Engram · 16 Jul 2013 at 10:29

Fire_fly said:
If it is doing across multiple computer then it sounds like a hardware fault with the keyboard.

Yeah, that's what I'm thinking.

Engram · 18 Jul 2013 at 10:17

That would be great, because I've had no response in almost 2 days.

The ticket is 6063897.

Engram · 19 Jul 2013 at 18:33

Still not heard anything. Great service!

Engram · 5 Aug 2013 at 09:08

A final update on this:

Corsair didn't seem too keen on paying the return postage, so I ended up sending it back to the online retailer.

The online retailer is incompetent, so they gave me a refund when I specifically asked for a replacement. The joke's on them though, as I've ordered my replacement from Overclockers instead!