Corsair RMA (AX1200)

littlepuppy · 14 Sep 2011 at 10:16

Hi all,

Got an RMA back from Corsair for my AX.... Query is (and they didnt answer on RMA thread) was should I (could I) just ship the PSU, as I dont really want to pull all the cables out of my case to send back - when their is nothing wrong with them.

I was going to send back just the PSU, do members here think that would be OK? PSU being returned for excessive coil whine when SLI is engaged.

LP

chigley · 14 Sep 2011 at 10:24

Why don't you just ask Corsair? They're normally pretty specific about what they want to be sent back

Mr. May · 14 Sep 2011 at 10:27

I am considering rmaing my ax1200 as there is a lot of whine when the pc is off and my 5v is dropping to about 4.8v when puttin under load of my sli

littlepuppy · 14 Sep 2011 at 13:21

I have done twice and just had RMA emails back with the Ref number on...

King Damager · 14 Sep 2011 at 13:59

They do normally specify....

I know when I RMA'd my SSD they said specifically just send the drive back - have a look at your message centre maybe slightly more. Alternatively your best bet is to ask directly on the Corsair forums - more chances someone will have actually RMA'd one there...

kd

Plec · 14 Sep 2011 at 14:55

I request rmas via their email service.

I've always returned the whole PSU (cables included) as, when they test it, i want it to be as representative as possible of the unit that's causing problems - i.e. there could be a slim chance that it's a cable causing the problem.

Oddly enough i've just recieved back a TX650 (not modular) and the p&p to send cost under £20 using DHL and the turn around was less than 10 days.

littlepuppy · 14 Sep 2011 at 23:06

Thanks all, corsair have replied and said just send PSU