Corsair VX550 = BANG!

O my... the enuendoes need to stop or i may be tempted to say. No no no, in your endo :)


Do you recon that if you bought a new pc and the psu killed it instantly you can rma it all and get new stuff or would they only replace the psu?
 
8igdave said:
Do you recon that if you bought a new pc and the psu killed it instantly you can rma it all and get new stuff or would they only replace the psu?
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The warranty would cover everything if the PSU took out other components. Doesn't work that way when you build a system which is why it usually works out cheaper to do it yourself.
 
when i said bought a new pc i ment building. so OCUK would not refund everythin? seems outragous if they supply me a psu tht blows it all up. Of Course ultimatly corsair should pay up.
 
I don't see why OcUK would be the ones who have to pay, since they haven''t done anything wrong. Corsair created the PSU and should have tested it. They give it to OcUK saying it works fine, and they sell it on to you.
 
I've repaired 3 PC's where the PSU blew, and a mate has done his own. In each case once the PSU had died, it didn't work again. So if your PSU did blow, I'd also expect it not to work ever again.
 
Im guessing there was some other fault to blame tbh. If you opened the PSU and saw burned/blown bits, then fine, but until then it doesnt sound likely (This WILL void your warranty). Did you drop a screw into the case whilst changing parts? Its possible, something has shorted, but if the PSU works and is working correctly (Check the rail voltages in the BIOS hardware monitor), then it sounds unlikely.
 
You should be able to return the PSU directly to the place of purchase specially if its less than a week old. If you are told to return the goods to the manufacturer, flat out refuse, your contract is with the retailer not the manufacturer the goods should be replaced not sent away and repaired.

Unfortunately it will be hard to prove that the PSU killed other hardware components so that will be difficult to resolve, only viable option you really have is house hold insurance.

If your not happy with the outcome or offer to sort your PSU problem, make a trip over to your local citizens advice centre, im sure they will help you with the matter.
 
My dad got an RMA yesterday and it's being collected free of charge on Wednesday. Only problem is they said it might take four to six weeks for a replacement so I assume they'll send it straight back to Corsairs HQ in America for testing.

I've told him to look on the bright side and use it as an excuse to upgrade so it's not all bad.
 
MadMossy said:
If that were me i'd dispute it, specially if the psu is brand new, I'd go mental at the fact they want to take it away and not provide a replacement immediately. Having to wait 4-6 weeks is total crap.
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agreed, but not much that can be done now. guess its always good to keep a spare psu in stock just incase one fails you got a backup.
 
Instead of buying 2 psu's maybe jsut spend all of the money on one? Though ive always wondered if its best to get 2 smaller psu's and put one of them on gfx. At least if one of them blows you wont loss everything.
 
Update

Corsair found a fault with my dads PSU and have sent a new one. No idea what the fault was but they've acted a lot quicker than the quoted 4 to 6 weeks.

Just hope the new one doesn't destroy his new components when he buys them.
 
the VX550? Thats not the same as the HX ones which are apprently a lot better, the vx are more value models, still shouldnt of done that though, not like it was under a lot of preasure with a 7800gs.
 
Cyber-Mav said:
hmmm, deffo not recommending corsair psus now, gonna have to stick to enermax and seasonic i guess.
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lol.. you make the biggest mountain out of the smallest mole hill mav.

"oh my word, some random guy had a problem, I must stay away from product X from now on".

I'm surprised you didn't abandon graphics altogether when the news of a memory leak with 8800gts 320 cards came to light! ;)

You could have just stuck with "disappointed to hear that, but some bad eggs slip through any company".

I woud stick with Corsair simply for the fantastic tech support if you actually talk to them direct :) If there is a problem they sort it, end of :)

Matthew
 
corsair is based in america i wouldn't buy products that i thought i might ahve to rma some time as it would take along time. Plus their ram is over priced anyway. But id not expect their psu's to need to be rmaed so id buy them
 
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