Cost of netapp

anything I don't mind · 25 Jan 2011 at 21:10

How much would two netapp servers go for including support, more or less and once you have have bought the hardware how much would support usually be per year ? Say full hardware support with next day delivery of replacement parts.

What is the most cost effective SANs and does anyone use offsite servers because it is cheaper? Say for as site with 100 users.

anything I don't mind · 26 Jan 2011 at 13:46

I wanted to check what version we had installed before replying.

We have two FAS2050s that were installed by the previous company that had the contract and i think the client paid £300k for it. The three years support contract is up and we just got a request for £15k (i think) for another years support with netapp and we also pay another company, our netapp reseller £4k for support as well. So I was not sure if they were getting ripped off, thus the reason for my post.

Due to this cost they are considering scrapping it and going to external hosting options. But we pay all this support costs and we can not even get them to upgrade to the latest netapp version. :confused:

So something might not be right, just reviewing it now.

anything I don't mind · 26 Jan 2011 at 14:25

Yea i would update it myself (i saw the instructions on the site) but it is not my department and the guy who should do it (the third line guy) is too apprehensive. So not sure what the plan is.

anything I don't mind · 26 Jan 2011 at 15:03

I was on the phone to netapp probably 6 months ago and they said i could upgrade. Maybe they did not have all the information. Maybe that it just to latest 7.x

Version: Data ONTAP Release 7.2.4L1
Status: /vol/02Data is full (using or reserving 100% of space and 0% of inodes, using 89% of reserve).

We have this issue and apparently it is a bug that can only be fixed by upgrading. It is incorrectly saying it is full when it is not.