coulld a server policy cause this....

Ish · 11 Apr 2011 at 07:55

Hi

Using Win 7 on an SBS2008 server.....after entering username/password the screen will go black for anything up to 5 minutes before the desktop displays.

The strange thing is that users are only affected on some machines and not all users will be affected on each machine.

Our IT support company are unable to resolve this

Baz · 11 Apr 2011 at 08:22

Check the GPO results within the GP Management for the machine/user combo to see what it is applying. Also check the even logs for errors relating to logon processes.

I have had similar things before, tended to be DNS issues though, couldn't find a domain controller.

matthab · 11 Apr 2011 at 15:27

Possibly a bottle neck in the network or hardware at certain times?

Deleted member 77746 · 12 Apr 2011 at 20:24

Is it the same users where this is happening on regardless of what machine they are at? try fault find and possibly do a flow chart to diagnose the issue. I don't think this would be policy issues more hardware I would think.

smargh · 12 Apr 2011 at 23:29

DNS.

Oh, you've already checked DNS? Great!

Check DNS again.

Deleted member 77746 · 13 Apr 2011 at 09:51

after abit searching, a lot of places say video driver. I would also be tempted to check if there is any new drivers available for the model of desktop where the issues are happening.

edscdk · 13 Apr 2011 at 10:03

1) if you log in and get the pause what heppens if you log out and log in again does it pause again?

2) checked the event logs on the server / ws?

3) can you log in locally without a pause?

4) unlikley but if you log in to the domain as an admin on the ws does it still give a pause?

5) can you ping the server by name and FQDN from the WS?

6) have the machines always had the problem?

7) remove and re-add one to the domain (not likley tyo help but it will only take 30 seconds to do)

8) checked for roaming profiles on some of the users and not others?

9) is the issue totally consistant? - ie if a user gets the pause on a pc will they ALWAYS get it on that PC, do they only get it on that PC?

10) log in locally if you get no pause try and ping the server, does it ping instantly or wait for ages?

reading your post more some of my questions may not be relivant,

edscdk · 13 Apr 2011 at 10:07

Ish said:
Hi
The strange thing is that users are only affected on some machines and not all users will be affected on each machine.

verify its NOT that the issue only happens after a reboot boot, some users will reboot the PC when they are done so it may not be obvious. - ie the next user logs in and some times it works as the last user only logged out but some times the last user rebooted so you get the pause..

[Darkend]Viper · 13 Apr 2011 at 11:45

I've had pauses caused by HP Printer drivers. Can pause for anything upto 10 mins. Don't deploy the printer through group policy and it works with no pause. Might be worth checking.

Ish · 15 Apr 2011 at 23:00

It turns out it was a roaming desktop policy that was not quite right.

Thanks for all the tips.

Deleted member 77746 · 18 Apr 2011 at 09:39

Ish said:
It turns out it was a roaming desktop policy that was not quite right.

Thanks for all the tips.

It's good when you solve problems as deep as this.