cPanel email & email app

Azza

Azza

Azza

Caporegime
Joined
6 Dec 2005
Posts
37,956
Location
Birmingham
This is so damn frustrating to try and get working! Anyone else use cPanel, my web hosting is with Vidahost and that's what they use.


These are the manual settings from cPanel

Mail Server Username: [name]@[domain].co.uk
Incoming Mail Server: mail.[domain].co.uk
Incoming Mail Server: (SSL) caracas.footholds.net
Outgoing Mail Server: mail.[domain].co.uk (server requires authentication) port 26
Outgoing Mail Server: (SSL) caracas.footholds.net (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)


I'm trying to use the Mail by HTC app, but it takes a silly long time checking the account details, and then it comes up with an error about no being able to contact the incoming server, so you can either press 'OK' or 'Continue', pressing continue takes you to the outgoing server settings, enter them and it sets up the account. Only problem is that I can't receive any emails, I can send them fine though.

I am using IMAP by the way. Anyone have any ideas what's going wrong? Or anyone else use cPanel?


Thanks
 
Can you try set it up on your PC, it'll be easier to check if you are at least using the right settings on the PC. If you don't want to play around with your main email client then install Thunderbird, or Thunderbird Portable and play around in there.

I'm with Vidahost, and have always used POP3 so can't really be much help. POP3 settings are all defaults though.

[Edit]
Just set up an IMAP account on my iPhone with all defaults, no problems. Port 143 incoming, 25 outgoing, no SSL.
 
Last edited:
Clever man. I set it up in Thunderbird automatically, but some the outgoing wasn't secured so did it manually and it worked fine. So I just copied the setting from their into my phone but it all workds fine.


Now I just need a decent email widget!
 
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