cPanel help?

Permabanned
Joined
17 Jan 2006
Posts
1,971
Location
Haskins
Hi all, I use cPanel (it came as part of my hosting package a while ago).

I'm uploading vBulletin to it, but I can't seem to upload a whole folder (which is what vbulletin requires me to do). I only seem to be able to upload individual files!

Can anyone help!?

Thanks
 
Are you uploading using the filemanager or something? My hosting uses Cpanel and I use FTP, and have uploaded VB several times in the past. (you could also, if your host supports it, set up SSH, ftp up the whole vb archive then uncompress it on the box itself, saves a lot of time)
 
Yes, I'm uploading using the filemanager within cPanel. I guess i'll need to wait for my domain to point to my host before I can FTP using smart FTP or something (or even dare I say it IEs FTP capability!)
 
You can use the IP address of the server instead if you know it :)

If you don't, put your domain into the DNS lookup box (top right) on www.dnsstuff.com and provided you've adjusted your nameservers already (or the domain has been registered), DNSstuff shows live results - no caching (if you click the link at the bottom as they say) - so you can see the new IP address before your ISP's cache refreshes.
 
The whole "you must use ftp.yourdomain.com" issue is quite confusing....the vast majority of the time the FTP server listens on the same IP as the actual domain, so you can use:

> Any other domain which points to the same IP address
> The IP address itself

If you give your domain then we can help with that error - if it's a new registration then the DNS probably hasn't propogated yet.
 
Right, i've uploaded the vBulletin folders and have got to the install page via www.mysite.co.uk/install/install.php

Now, I can get to the stage 2 (connecting to the database), but with the config.php file left as 'localhost', I get the following error:

Code:
Attempting to attach to database

Connect failed: unexpected error from the database.

Error number: 1044

Error description: Access denied for user: '******@localhost' to database '*****'

Please ensure that the database and server is correctly configured and try again.

Now, I'm using a host called TSOHOST, and use cPanel within this hosting package. I have set up a MySQL database and chosen my database name, username and password. These are duplicated within the config.php, so I'm guessing i've done it right.

BUT, if I alter the servername from 'localhost' to something like 'TSOHOST', i get the following error at Stage 2

Code:
Attempting to attach to database

Error description: mysql_connect(): Unknown MySQL Server Host 'tsohost' (1) /home/*****/public_html/includes/class_core.php on line 279

The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the 'includes/config.php' file.

However, looking in my MySQL area of cPanel, there is a section under the choosing of passwords and users, etc that says 'Access Hosts' = 'localhost' - So, i'm really quite confused!

Can anyone help?

Thanks
 
The db servername should be "localhost", correct.

Looks like you've created the database and its user, but not assigned the user to the database. Go double check the cPanel MySQL page :)

Now - this is the second thread recently - I'm sure there's official support for tsohost...I find it quite ironic that I'm supporting a competitor :D

You'll also get a quicker solution, most probably.
 
I use TSOHOST also and had a bit of trouble setting up Invision Powerboard. The database name should have your account name before it BTW:

Code:
accountname_databasename

and so should the user name :) Servername needs to be set to localhost :cool:
 
Yup - cPanel prefixes database names and usernames with <cPanel username><underscore>. Else there'd be very few names to choose from :)

It doesn't tell you when you add it, but it shows up on the database info screen after :)
 
Back
Top Bottom