Associate
Hi guys
I recently got a Katana GF66 11UE, had it for 2 months and fan 1 (left fan) is dead, not sure if the bearings have gone but its stuttering (same stutter when stepper motors die) its refusing to spin. Turned the machine off for 5h hoping that a cold boot would fix it but no luck, checked if anything was stopping it from spinning but it spins free when turning by hand, tried turning on the fan boost but its still stuck and tried resetting the battery but nothings working. I'm all out of options, sent a ticket.
I recently got a Katana GF66 11UE, had it for 2 months and fan 1 (left fan) is dead, not sure if the bearings have gone but its stuttering (same stutter when stepper motors die) its refusing to spin. Turned the machine off for 5h hoping that a cold boot would fix it but no luck, checked if anything was stopping it from spinning but it spins free when turning by hand, tried turning on the fan boost but its still stuck and tried resetting the battery but nothings working. I'm all out of options, sent a ticket.