Cracked iPhone 3G

dt22 · 12 May 2009 at 11:23

Morning,

I have just discovered two cracks around the connector socket on my iPhone. I've read this is a known issue and Apple will replace them, doesnaybody know if the O2 stores will too? My nearest Apple store is around 50 miles aways!

Cheers,

David

Diggsy · 12 May 2009 at 11:58

All O2 stores do is send phones back to Apple. AFAIK they won't replace it in store unless it's only a week or 2 old.

dt22 · 12 May 2009 at 14:53

Thanks, I will go to an Apple store and see what my options are.

Cheers,

David

dt22 · 18 May 2009 at 08:57

Just an update and some praise for Apple.

I took my iPhone to the Apple store at Lakeside shopping centre and the phone was replaced without an complaint or issue. The level of customer service was great, everybody was helpful and professional.

Really pleased.

Cheers,

David