Cracked screen on Xiaomi Poco F2 Pro

i know nothing · 28 Dec 2020 at 02:01

As title, my screen is cracked.

It's annoying me and I'm wondering what my options are. 100% sure it will require replacement, but where/who do I go to for that? Rest of phone is fine.

Any advice much appreciated.

silverblack · 28 Dec 2020 at 22:09

You could try Xiaomi UK no poco f2 pro listed and not very clear how you go about getting a repair but it's a start :confused:

https://www.mi.com/uk/service/support/materialprice.html

i know nothing · 28 Dec 2020 at 22:50

silverblack said:
You could try Xiaomi UK no poco f2 pro listed and not very clear how you go about getting a repair but it's a start

https://www.mi.com/uk/service/support/materialprice.html

That makes sense as I couldn't find anything either. Never had this happen to me before!

I'll email Xiaomi UK and see if they can help. I was wondering if there are any other (recommended) companies out there that people might suggest. Appreciate your input! :cool:

silverblack · 29 Dec 2020 at 01:19

Got a F2 Pro myself no idea what i would do either tbh.

Andrew G · 4 Jan 2021 at 05:27

Price for screen on the usual abroad electronics express is £88 on it's own as a unit.

jimbobfrank0 · 10 Mar 2021 at 19:14

Hi did you ever get a price from Xiaomi as I emailed them asking and they just said to send it in and they will give me a quote before starting work.
I would rather have a rough idea before sending it off as I would have to pay inspection costs and postage both ways.
My screen is completely broken so can't even use phone so will need to decide on a screen from china or send it to Xiaomi. Their prices for other models isn't too high so might take my chances as it will be original screen also.

i know nothing · 11 Mar 2021 at 02:28

jimbobfrank0 said:
Hi did you ever get a price from Xiaomi as I emailed them asking and they just said to send it in and they will give me a quote before starting work.
I would rather have a rough idea before sending it off as I would have to pay inspection costs and postage both ways.
My screen is completely broken so can't even use phone so will need to decide on a screen from china or send it to Xiaomi. Their prices for other models isn't too high so might take my chances as it will be original screen also.

No I didn't do anything about it as when I enquired, I couldn't get a satisfactory response either. I still have the phone and I'm using it daily but the cracked screen is highly irritating. If you do go ahead with the repair, please do let us know how you get on.

jsmoke · 11 Mar 2021 at 03:19

Do it yourself, it's not that difficult. If you need any help I'll try.

silverblack · 11 Mar 2021 at 22:56

They now give an idea of prices.

https://mi.com/uk/service/support/materialprice.html

Psycho Sonny · 16 Mar 2021 at 10:31

i know nothing said:
No I didn't do anything about it as when I enquired, I couldn't get a satisfactory response either. I still have the phone and I'm using it daily but the cracked screen is highly irritating. If you do go ahead with the repair, please do let us know how you get on.

Send it away to get fixed then

koooowweeee · 19 Mar 2021 at 22:46

I insure mine with my bank. Best way with these Chinese phones.

With my Poco F1 they gave me more than I paid 2 years on when I broke the screen

i know nothing · 22 Mar 2021 at 06:48

Psycho Sonny said:
Send it away to get fixed then

Send it where? That's half the problem. Xiaomi UK don't list my model for some reason.

Psycho Sonny · 22 Mar 2021 at 09:39

i know nothing said:
Send it where? That's half the problem. Xiaomi UK don't list my model for some reason.

Buy a new screen off eBay. Take it local shopping centre which will have a phone repair guy. Hand both items over and say you want him to put the new screen on it.

jimbobfrank0 · 22 Mar 2021 at 17:18

So there are screens on Ali express that are delivered within 10 days I thought it would cost £80 for the screen so took apart the phone and removed old screen, then realised that the price didn't include the vat which was added at the final payment stage.
So the screen will now cost £100. By the looks of Xiaomi's price list the screen would be 80 to 100 for similar models with a screen fingerprint scanner plus probably another £50? in labour. I used a heat gun and there is a decent video on youtube of the process for that phone.