Crashed into the back of

[pioneer2000]

Not had to deal with this before, I assume I must notify my insurance (Aviva) despite it not being my fault?

Should I be concerned that my NCD will be affected (unprotected) despite this presumably going through their insurance?

Can I demand that it is only repaired through Mercedes direct?

I imagine my insurance is going to increase despite it having nothing to do with me? (I was stationary at a roundabout).

Thanks all!

 

[pioneer2000]

Thanks all, reported to Aviva for information only and will have to go ahead with them / their insurance now.