Crashing - any ideas?

Spikey · 30 May 2014 at 21:08

Hi all,

Computer keeps locking up in windows 7 and eventually then rebooting, I've recently formatted it to rule any driver issues out. I do not have my GTX 780 anymore but spec in sig is unchanged, could it be the SSD or memory causing it? It's happening frequently now.

ExRayTed · 30 May 2014 at 21:21

Full spec please, including power supply brand and wattage.

Overclocking? O/S?

wildman_33 · 30 May 2014 at 21:24

It would be worth taking out one ram stick at a time and seeing if the crashing goes away. I also noticed you have Samsung green. If this is overclocked maybe consider looking at the bios settings for it. It could be your ssd although you haven't listed what it is, it will more likely be memory though, have you run a memory test?

Spikey · 30 May 2014 at 21:29

SSD is a Samsung 250GB 840 non pro. PSU is a XFX pro bronze 650w, no overclocking.

Lemin · 30 May 2014 at 23:26

Could be the....
error 41 kernel power windows 7

http://support.microsoft.com/kb/2028504

I had it, took a new psu to fix mine.

Spikey · 31 May 2014 at 07:52

I have previous run a memory test which came back fine.

ExRayTed · 31 May 2014 at 08:34

Spikey said:
I have previous run a memory test which came back fine.

Whether it came back as fine or not is immaterial - check the RAM sticks individually. I've had faulty RAM pass tests

Spikey · 31 May 2014 at 08:51

ExRayTed said:
Whether it came back as fine or not is immaterial - check the RAM sticks individually. I've had faulty RAM pass tests

Thanks, will do. I've been reading of issues with this particular motherboard with similar issues to mine.

Spikey · 6 Jun 2014 at 18:10

Thought I had got rid of this by setting the ram frequency down but I've just had a lock up and restart again with this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007F74B30
BCP3: FFFFFA8007F74E10
BCP4: FFFFF80002FCD270
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060614-3541-01.dmp
C:\Users\Daddy\AppData\Local\Temp\WER-12604-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any ideas? :confused:

Danny75 · 6 Jun 2014 at 18:42

Spikey said:
Any ideas?

Sounds like the RAM is "dying" and lowering the clock helped but just for a while, yes?

Could you borrow different RAM and test?

wazza300 · 6 Jun 2014 at 20:23

I cant tell you f4 bsod is hdd/ssd related

your not running a crucial m4 by anychance?

Spikey · 7 Jun 2014 at 11:19

Hi no I'm using Samsung green, can you confirm if it's SSD or ram related? Thanks.

Spikey · 7 Jun 2014 at 16:21

Danny75 said:
Sounds like the RAM is "dying" and lowering the clock helped but just for a while, yes?

Could you borrow different RAM and test?

Yeah it seemed to stop for a few days and now it's stopped. Guess I had better contact OCUK and get this sorted, had it almost a year I'm not sure what the procedure is.

Danny75 · 7 Jun 2014 at 19:33

Spikey said:
Yeah it seemed to stop for a few days and now it's stopped. Guess I had better contact OCUK and get this sorted, had it almost a year I'm not sure what the procedure is.

Open a thread in the Customer Service section, and they'll guide you through the process.

wazza300 · 7 Jun 2014 at 19:44

f4 is ssd/hdd related what ssd you using? :mad:

Spikey · 7 Jun 2014 at 19:56

wazza300 said:
f4 is ssd/hdd related what ssd you using?

Samsung 840 non pro 250GB.

Danny75 · 7 Jun 2014 at 19:56

wazza300 said:
f4 is ssd/hdd related what ssd you using?

Spikey said:
SSD is a Samsung 250GB 840 non pro.

Spikey · 7 Jun 2014 at 20:00

Danny75 said:
Open a thread in the Customer Service section, and they'll guide you through the process.

I only got my ram from here but people seem to think its the SSD but few saying ram not sure what to think, I hate computers!

wazza300 · 7 Jun 2014 at 20:00

ran any fw updates for the ssd? and latest motherboard bios?

all im saying is that f4 bsod is hdd/ssd related,

whats the rest of your parts? mb/psu/cpu

Spikey · 7 Jun 2014 at 20:05

wazza300 said:
ran any fw updates for the ssd? and latest motherboard bios?

all im saying is that f4 bsod is hdd/ssd related,

whats the rest of your parts? mb/psu/cpu

All updated to latest drivers. XFX bronze 650W PSU, gigabyte d3hp z87 MB, 4670k CPU.