Crashing to black screen and reboot.

OAPMrTickle · 23 Jan 2014 at 17:54

Hello,
I've just upgraded some of my system in order for my son to have my old'ish gear so that he can upgrade. All my previous hardware was 100% stable.

My new components are:-
MSI Z87 GD65 gaming
i7 4770k @4.2 Ghz
Corsair H100i

Original components reused:-
HAF X case
16Gb ddr3 crucial ballistics tracer 8-8-8-24
MSI GTX 780
Corsair TX 850w v2
Corsair Force 3 ssd 240Gb
Seagate 2TB
Windows 8 upgraded to 8.1

Since using my new hardware on a fresh install I've been having random crashes and reboots but there are no blue screens or error boxes on reboot. If I check event viewer I see kernel-power event id 41 and today also kernel-processor power event id 55. Most of my reboots happen while gaming but it has also happened while watching a movie in media center.

I'm assuming it's my 2.5 year old PSU :confused:

My old system was an i5 2500k and everything was rock solid for the last 2 years+

If it is the PSU then I don't want it to take my whole system with it. What's a good PSU for my system for under £150

Thanks in advance
Mike

Edit: Forgot to mention but while gaming cpu temp is 50-60C, gfx temp is around the same. System temp 32C

Milanolatino24 · 23 Jan 2014 at 18:32

Hi, you getting any temp spikes?

OAPMrTickle · 23 Jan 2014 at 20:25

I've ran memtest86 for an hour and there's no errors there.

Currently running prime95 and after 30 minutes (so far) the CPU temp reached a max of 65C and it fluctuates between 60-63C with no errors. The +12 is constant at 12.144v and the +5 is 5.040v
When I run the Valley benchmark my GPU gets to a max of 60-62C after 30 minutes

Lemin · 23 Jan 2014 at 20:38

http://forums.overclockers.co.uk/showthread.php?t=18498440&highlight=kernel

http://forums.overclockers.co.uk/showthread.php?t=18568806&highlight=kernel

PSU or cpu/ram voltages correct ? Plenty other posts on this. search for kernel 41 on here.

psu...

http://www.overclockers.co.uk/showproduct.php?prodid=CA-042-SS&groupid=701&catid=123&subcat=2466

http://www.overclockers.co.uk/showproduct.php?prodid=CA-155-CS&groupid=701&catid=123&subcat=2466

OAPMrTickle · 23 Jan 2014 at 21:35

Thanks Lemin.
I think my cpu & ram voltages are fine as I've been stress testing the ram & cpu all day without error/crash.

I hope my current tx850w is still under warranty (about 2.5 years old bought from overclockers) so I can sell it and make a bit of money back.

I was also looking at the corsair ax860. Would there be any benefit to getting that over the rm850 you linked to?

troops · 23 Jan 2014 at 21:45

I think warranty is 5 years for a TX and 7 for an HX power supply.

window · 23 Jan 2014 at 23:35

so im getting the same problem too but my system is not a fresh build. Playing games will reboot the system but on top of that my boot drive is reset. have you found any soloution yet? Are you running Windows 8.1?

Lemin · 23 Jan 2014 at 23:42

OAPMrTickle said:
Thanks Lemin.
I think my cpu & ram voltages are fine as I've been stress testing the ram & cpu all day without error/crash.

I hope my current tx850w is still under warranty (about 2.5 years old bought from overclockers) so I can sell it and make a bit of money back.

I was also looking at the corsair ax860. Would there be any benefit to getting that over the rm850 you linked to?

oh yes ! I was keeping price down

biuro74 · 24 Jan 2014 at 10:04

Underclock your CPU to defaults and work in your daily manner & see if that happens again. Not all tests might confirm that what you're looking for.

OAPMrTickle · 24 Jan 2014 at 20:35

window said:
so im getting the same problem too but my system is not a fresh build. Playing games will reboot the system but on top of that my boot drive is reset. have you found any soloution yet? Are you running Windows 8.1?

I've got a Corsair RM850 coming tomorrow so I can RMA my tx850. I tried a few other things today and I get the same results... reboot. I have updated to windows 8.1 yes

wazza300 · 24 Jan 2014 at 20:44

have you tried the corsair force on any third party sata ports if you have them? asmedia or marvell controlled ports ect

theres known issues with crashing/freezing on some sandforce controlled ssd's and the intel sata ports/z87 chipset

OAPMrTickle · 24 Jan 2014 at 20:47

wazza300 said:
have you tried the corsair force on any third party sata ports if you have them? asmedia or marvell controlled ports ect

theres known issues with crashing/freezing on some sandforce controlled ssd's and the intel sata ports/z87 chipset

I haven't but I will try it. Thanks wazza300

OAPMrTickle · 25 Jan 2014 at 15:30

After installing the Rm 850 I'm now getting the blue screen in win 8

hal.dll hal.dll+35cdf fffff801`d9e0d000 fffff801`d9e7c000 0x0006f000 0x523d5260 21/09/2013 08:01:36 Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 6.3.9600.16408 (winblue_gdr.130920-1803) Microsoft Corporation C:\WINDOWS\system32\hal.dll

One solution I found was to disable the C state for my cpu and this worked for 10 minutes or so lol. This is so irritating :mad:

The RM850 claims to be ok with haswell...

I don't know what else to try. :confused:

wazza300 · 25 Jan 2014 at 15:40

try disabling just the c6/c7 state

could be the new lower power saving

OAPMrTickle · 25 Jan 2014 at 23:08

wazza300 said:
try disabling just the c6/c7 state

could be the new lower power saving

I can't seem to find c6/c7 just Intel C State, C1E Support and Package C State limit.

I've just updated all my chipset drivers etc and lowered my cpu ratio from 42 down to 40 and disabled Intel C State and now I seem stable. I managed to play a game for an hour without a crash

\o/