Creating an FAQ type knowledge base

Colbaker · 4 Oct 2016 at 14:43

Hi all,

I have just been promoted and in my new role I would like to create a kind of knowledge base application or spreadsheet, something where someone can enter a keyword and below will list everything it finds. I have take into consideration that the systems we use are locked down roaming profiles and I will have no admin permission. It has excel installed so I was wondering if this could be done in excel? Or is there another way you would suggest?

Thanks guys.

Deleted member 77746 · 4 Oct 2016 at 19:06

I created one ages ago, ended up using wiki but one of them I loved was;

http://www.phpmyfaq.de

Just get it installed on a server somewhere. Heck if you purchased some hosting somewhere and a domain name I would install it for you free if you wanted too. Easy to administer as well.

Avathar77 · 4 Oct 2016 at 19:43

Not free, but we use JIRA and confluence

balanceballs · 5 Oct 2016 at 00:44

Avathar77 said:
Not free, but we use JIRA and confluence

Confluence is great and it's free up to a certain amount of users. If you restrict the amount of people administrating it, it can be done without cost (aside from needing a server to run it from)