So a bit of an odd one, last month I paid my bill with Eon (not via direct debit) and I didn't get an email confirmation - nothing strange, sometimes it takes a while to come through anyway. It said it was successful and so on, i.e. nothing to make me think it hadn't gone through.
Anyway, fast forward a few weeks and I get an email saying they're "about to" use a collections agency to collect the bill and I need to pay it immediately. That's when I checked my bank account and saw the money never left and I never received a confirmation email.
I then paid the bill and got confirmation it had gone through.
My question now is will this count as a missed or late payment on my credit record? I can see Eon was listed as a utility on my credit record within the past few days with the value of the bill that was supposedly late to be paid, however, it isn't marked as late/missed from what I can tell. The timing of this also coincided with me being moved to 'Eon Next' from what I can tell, which could also have triggered it.
I am just wondering if I can realistically expect this to flag up in say another month's time (i.e. after a refresh of data)? Guessing if it does I will need to ring Eon and see if they can remove it but I won't hold my breath given I never received the confirmation email.
Anyway, fast forward a few weeks and I get an email saying they're "about to" use a collections agency to collect the bill and I need to pay it immediately. That's when I checked my bank account and saw the money never left and I never received a confirmation email.
I then paid the bill and got confirmation it had gone through.
My question now is will this count as a missed or late payment on my credit record? I can see Eon was listed as a utility on my credit record within the past few days with the value of the bill that was supposedly late to be paid, however, it isn't marked as late/missed from what I can tell. The timing of this also coincided with me being moved to 'Eon Next' from what I can tell, which could also have triggered it.
I am just wondering if I can realistically expect this to flag up in say another month's time (i.e. after a refresh of data)? Guessing if it does I will need to ring Eon and see if they can remove it but I won't hold my breath given I never received the confirmation email.