Credit where Credit is due : DELL

in any case, why do Indian call centre staff insist on faking an English name...they start off with a complete lie :p

How can we ever trust them !!!

Seriously though, I am now looking for a new monitor (3rd time in last 3 months) and I am def considering something from the Dell range, although the 2407 HC complete mess has made me think twice.
 
I dont mind speaking to Charles Patel ;)

Nah I understand I guess being indian not to mention even when I got my 1st job as a telesales (over the phone) I was told to give an English name, so choosed Roger, my sales improved.... so they were right but was told by the managment dont take it personaly just the way society is.

But that was like 10 years ago so alots changed ;)

Regardless Dell support I love n Loath em but still wont buy em
 
I dont mind speaking to Charles Patel ;)

Nah I understand I guess being indian not to mention even when I got my 1st job as a telesales (over the phone) I was told to give an English name, so choosed Roger, my sales improved.... so they were right but was told by the managment dont take it personaly just the way society is.

But that was like 10 years ago so alots changed ;)

Regardless Dell support I love n Loath em but still wont buy em


Roger is such a cool name to have picked ;) hehe
 
Just to add my support for dell's monitor customer service, my 2407 would switch off after a while of being on, I guess an overheating problem, one quick phone call to the scottish call centre and a replacement was with me the next morning, even though i did actually phone them after the cut off time for next day replacement. Replacement has been great so far.
 
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