I did experience a problem very like the one you're having - where Crossfire appeared to be enabled in CCC but it wasn't. (Also, I'm using CCC 13.4, and I dont see the tickbox in the above screenshot - crossfire is working fine for me, so dont worry about that tickbox).
If crossfire isn't being enabled (though the heaven benchmark suggests it is), you could have one of the following issues:
* The crossfire bridge is not attached properly.
* Driver install is borked. You need to uninstall drivers, then use the amd uninstall utility (google it), then reboot and reinstall drivers. This seems to me the most likely culprit.
* one of the cards is not properly seated. Best thing is to remove BOTH from the PC and put them back in carefully and firmly.
(If still have problems, would be worth trying each individually as the primary card, to see if one of your cards is faulty.)
Do you have MSI afterburner or RadeonPro installed, anything that can show GPU usage while playing a game? If so, run a demanding game (not heaven) and watch what the GPU's are doing. Chance are you'll see one stay at 0, or both stay under 50%.
There's an easier way to check if crossfire is working. Right click on the CCC tray icon, and find this option:
Tick the show AMD logo option, then start up a game. You should see a white box in the top right corner of your screen containing text like "AMD Crossfire". If it's not there, crossfire isn't working.
The suggestion someone said that vsync might be on sounds very possible too. In CCC, check it is "Use application settings", and
also in your games, check VSync is off.
Which games have you tried? I can't remember if you answered this.