CRT Monitor Probs

[4T5]

Hi Guys of the Monitor section.
Monitor is a Mitsubishi Diamond Pro 930 SB.
Symptons are a Small gap appearing at the top and bottom of my screen periodically. If i move the mouse over the start button it happens or if i have a few browsers open. It will also happen just on Desktop but not as much.
First noticed in game. No loss of colour or freaky carp just the gaps at top and bottom. It sort of flickers and the screen goes smaller at the top and bottom.

Tried.
Alternative GFX drivers. Unplugging replugging cleaning twice. Updated Monitor drivers.
Have put my old monitor back on and it hasn't happened once.

So does anyone know whats wrong. heard about it before etc.
If not where can i get it fixed as its a gorgeous monitor.


Thanks in advance for any help or suggestions.

 

[4T5]

Great News.
I rang NEC/Mitsu up and some Lovely lady took my seriel number. When she came back she informend me that i had 4 months left on my Warranty.
Chuffed to bits. Even though i admitted to being the second owner the warranty applies and they are sending me the tickets for the DHL costs. Couldn't be better if you ask me. She even said they aim for a quick turn around and try to get it back to you within 5 days.
She recognised the problem immedietly saying it was a problem with the Vertical hold thingy. She was also pleased that we caught it as it is rather than later as it goes into a completely white line eventually and thats Bad.

So its all wrapped up in its original packaging and some extra stuffing ready for shipment.
This story has a Happy Ending.




The End.

 

[4T5]

Bumped for Goodness.
Yes its true NEC/Mitsu are my current favourite company.
Purchase goods from these Dudes confident in the knowledge that they Honour there 3 year warrantys even to second users.
Excellent product (Mitsu 930SB) Fantastic after sales. Returns wise they are sending me tokens, footing the Bill and aiming to repair and return within 5 working days.


Now if you are pondering over which monitor to buy you can consider this post and my experience.
Your money is safe if purchasing NEC/Mitsu.




High Praise but well deserved i think.

 

[4T5]

So in my Opinion NEC/Aftersales are Excellent and cannot be topped.
BS.
They can by themselves ffs.
So i am sitting in waiting for DHL to pick my monitor up when BANG my door about comes off its Hinges. No problem there here and thats all that counts. I stood watching him place my beloved monitor in the back of the Wagon and Waved goodbye. Happily remembering the times we had spent together.
Longing for its promt return knowing my life is incomplete without it.
After waiting to long after the van had left i closed the door and returned to my Desk happy that i at least had a monitor to use whilst Beloved is away.
Then my phone rings its NEC
Hello Mr ***** we just wondered if you received our tokens and whether the monitor had been picked up yet as we are Anxious to sort the Issue out ASAP.
HOLY BEST IN THE WORLD COMPANY AFTERSALES SERVICE BATMAN.

WTF is going on here then. I can only put it down to a conspiracy engineered by brains far larger than my own.

One thing my simple Brain Can work out though is that if NEC sell absolutely Anything i want Regardless of Distance or cost i am buying it.
I am 40 years old and its taken me all my long life to find a company that treats me Exactly how i want to be treated.
Not special just reasonable and Informed of whats going on.

So if you are thinking of making a purchase and there is an NEC option fear not and Buy it.

 

[4T5]

So DHL picked it up Monday.
Delivered back midday today. I won't know whether the problems fixxed until i have had it on for a while but it looks great at the moment.
They even cleaned some marks of the screen that i couldn't.
Alls right in my world again and NEC/Mitsu get some more Bumped goodness from me.