Crucial Memory unreliable and worsening support

Subliminal Aura · 27 Jun 2012 at 15:33

How do you guys feel about crucial memory

I've been a loyal customers for more than 10 years and really over the past years things have been getting worse.

Must be around 30 faulty sticks that I've sent for RMA(over the last year alone!) which just says to me that reliability must now be shot. On top of this the wonderful RMA process that we've all known to love is just absolutely atrocious. I've had faulty replacements, incorrect parts the lot :mad:

Anyone else noticed the shift over the past couple of years ?

edscdk · 27 Jun 2012 at 15:35

Subliminal Aura said:
How do you guys feel about crucial memory

I've been a loyal customers for more than 10 years and really over the past years things have been getting worse.

Must be around 30 faulty sticks that I've sent for RMA(over the last year alone!) which just says to me that reliability must now be shot. On top of this the wonderful RMA process that we've all known to love is just absolutely atrocious. I've had faulty replacements, incorrect parts the lot

Anyone else noticed the shift over the past couple of years ?

maybe its a faulty mobo ?

Subliminal Aura · 27 Jun 2012 at 15:36

edscdk said:
maybe its a faulty mobo ?

I'm not a one PC man

jeff6475 · 27 Jun 2012 at 16:02

Subliminal Aura said:
I'm not a one PC man

maybe its lots of faulty mobo's

bemaniac · 27 Jun 2012 at 16:34

30 sticks!!! wow how many systems and have you tried Geil I've used Geil on and off for years and have never had a failure once. Ocz on the other hand every stick I ever owned which is only about 6 different sets have all had a stick or two die.

Subliminal Aura · 27 Jun 2012 at 16:37

bemaniac said:
30 sticks!!!

Around about 5 sticks have been for my own personal use which is a lot for 3 machines.

The rest from the business.

Cyber-Mav · 27 Jun 2012 at 19:16

are you using asus motherboards by any chance?

Subliminal Aura · 27 Jun 2012 at 19:51

Cyber-Mav said:
are you using asus motherboards by any chance?

At home primarily Asus, gigabyte and I've got one asrock board

FallshirmjAEger · 27 Jun 2012 at 20:25

I can't comment on Crucial, but never had a problem with the numerous Corsair products I've owned over the years (Including about 12 various sticks of Ram)

bhavv · 28 Jun 2012 at 01:11

G skill any Geil are so much better, Crucial and Corsair memory is so over rated and always more expensive for worse stuff. Samsung ram also seems to be great as well.

currob · 29 Jun 2012 at 16:21

I've had about 8 corsair vengeance and corsair ballistix sport modules fail in the last 12 months, most were faulty on arrival. Using Geil now and so far so good. **crosses fingers**

shawsy109 · 29 Jun 2012 at 16:30

Had crucial ballistics a few years back, 2 sticks. Both DOA sent back to Crucial, 2 sticks sent to me, 1 was DOA the other was ok, just sent em back, got money back. Tried corsair seemed ok, but using Kingston hyperX grey now, brilliant memory. But I got this before Green was available, and if i could change to 16gb green i would.

Surveyor · 29 Jun 2012 at 17:35

I'm sure if there were a particular problem with any manufacturer we'd have seen more about it in the forum.

Subliminal Aura · 29 Jun 2012 at 18:46

Surveyor said:
I'm sure if there were a particular problem with any manufacturer we'd have seen more about it in the forum.

Yeah but they're not that popular for custom builds.

My problems seem to have been mostly with ddr3 ballistix sport.... Prior versions have been almost faultless in comparison

Surveyor · 29 Jun 2012 at 19:54

Subliminal Aura said:
Yeah but they're not that popular for custom builds.

My problems seem to have been mostly with ddr3 ballistix sport.... Prior versions have been almost faultless in comparison

The DDR3 Ballistix Sport has been recommended a lot for custom builds because there have been times when it was the cheapest 1600MHz DDR3.

Subliminal Aura · 29 Jun 2012 at 20:04

Surveyor said:
The DDR3 Ballistix Sport has been recommended a lot for custom builds because there have been times when it was the cheapest 1600MHz DDR3.

With myself also recommending it but the proof of the pudding is with time spent with it and. Just goes to show how you shouldn't be recommending stuff just because it 'seems' stable.

Quantifying reliability comes with a sample over much larger period of time and this is what I'm trying to find out.

Rossdh · 29 Jun 2012 at 20:05

Been running 16Gb of ballistic tracers since they came out. No issues and they are great clockers too

Subliminal Aura · 29 Jun 2012 at 20:09

Rossdh said:
Been running 16Gb of ballistic tracers since they came out. No issues and they are great clockers too

Yep I've had tracers on ddr2 and 3 - No problems (small failure rate)

But the Ballistix sport have been real stinkers, very bad overclockers too

Surveyor · 29 Jun 2012 at 22:24

Subliminal Aura said:
With myself also recommending it but the proof of the pudding is with time spent with it and. Just goes to show how you shouldn't be recommending stuff just because it 'seems' stable.

With a lot of products coming and going in a few months by the time you've waited to see if there are any longer term problems it's too late to recommend it or not.

Even with products that have been around a while, such as the Crucail Ballistix Sport, there's no guarantee that the product available now is the same as was available 6 months ago.

There may have been changes in the RAM chips used for example.

Subliminal Aura said:
Quantifying reliability comes with a sample over much larger period of time and this is what I'm trying to find out.

Good luck.

larrymoencurly · 30 Jun 2012 at 07:36

Do you mean their modules with heatsinks on it? I never trusted RAM with heatsinks on it, and now Crucial is selling DDR3 rated for 1.65V, meaning its chips either failed testing or are overclocked.

How's Crucial's no-heatsink RAM?