Cryptowall virus/malware

Lighters

Lighters

Lighters

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Joined
11 Jun 2006
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1,569
TLDR: Can I retrieve decrypted / unreadable word documents for UNI work?

My girlfriends laptop has picked up rootkit/malware/virus and its really nasty.

Basically taken control of all her files such as word documents for UNI and encrypted / locked access so I cant open them.

All backups she had such as google drive or memory sticks are also infected so I cant recover any of the files even if I was to remove it.

Read up on: http://www.precisesecurity.com/rogue/remove-cryptowall

I have tried a system restore which failed and also tried to restore previous versions of files and tried a program called shadowexplorer which failed to work.

Is there anyway I can recover her document work files without paying to decrypt?
 
I know thats what I am so mad about, the virus to remove is very easy but the restore points only go to the start off this month!

All her online backups are also infected so suffer the same problem. Same with her memory sticks :(

I had overlooked the kaspersky thing, will do it now
 
Hopefully she had a few versions of google drive she can access but this thing literally infects every version possible, its all over every memory stick and cloud storage backup she has :/

Tried that kaspesky bootdisk thing, that was to remove the virus only and not recover files :'(
 
I suppose its not too bad for myself lol, I had convinced myself that cloud storage was the only backup I needed. Havent done a hard backup since 2013...

I use multiple cloud storage services but after this think I may go back to saving the odd DVD with my files lol
 
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