Custom Build by OCUk - Warranty Requirements

Gilbert89 · 12 Dec 2014 at 22:51

Right,

So I had a system build by OcUK with the following spec's.

4690k
Corsair H60i
Gigabyte Z97X-Sli
Kingston Hyper 2400Mhz Memory
MSI GTX 970 GPU
Superflower 850W PSU
SK Hynix SSD

Where do I start when it comes to warranty, am I required to register any of these products?

Also slightly off topic, but I didn't receive a few things with my build.

A. Stock Intel Cooler
B. Front Plate of Corsair 450D (Removed for DVD Drive)
C. 120MM Stock fan (Removed to house the H60i)

I guess I paid for these items, as useless or however useful I intend to ever make them should they have been within my box, Also any spare case screws (If any) none included.

Any suggestions?

TheGentry · 12 Dec 2014 at 23:34

Did u pick the items and request the build(putting items in basket and paying a price for build) or did you use the custom build on the site ?

Gilbert89 · 12 Dec 2014 at 23:48

TheGentry said:
Did u pick the items and request the build(putting items in basket and paying a price for build) or did you use the custom build on the site ?

Items in a basket.

Not a Pre Made one via OCUK.

Should have made this more clear.

TheGentry · 13 Dec 2014 at 08:47

Request to customer service they shouldnt have a problem with giving you it

Gilbert89 · 16 Dec 2014 at 00:18

Requested the Stock Cooler and Fan no problems, the DVD Drive plate well I'd have to apparently contact Corsair for a free replacement after checking they cost and can't find one for the Corsair 450D.

Nevermind ey.

ZXSpectrum · 16 Dec 2014 at 08:31

I have loads spare matey just drop me a trust message and I will send ya one for the price of postage. You are not telling me that OCUK don't have a big pile of these and that they cant send you one with the rest of the bits..

Gilbert89 · 16 Dec 2014 at 22:58

ZXSpectrum said:
I have loads spare matey just drop me a trust message and I will send ya one for the price of postage. You are not telling me that OCUK don't have a big pile of these and that they cant send you one with the rest of the bits..

This is a more than generous offer, Will drop you a trust

Hmm yeah, apparently the corsair 450D isn't a popular choice although I'm pretty sure the 350D / 750D for example have the same panels. think I just got fobbed off! Really don't understand why they simply don't include thing's taken from the case or/ chuck them in the bin!

ZXSpectrum · 17 Dec 2014 at 08:27

No worries matey I can sort for ya. We don't supply either as customers in general don't want them but we do keep a load of parts spare for them.

I have about 40 windowed side panels for the 450D that fit the 330R and others :eek: