D-LINK 2740R not connecting to BT Business

thecremeegg · 24 Feb 2013 at 19:36

Hi guys,

Seeing as the BT business hub is pretty pants I thought I'd use a spare D-Link that I had and was working fine at my parents address.

I plug it all in, log in and check all the settings are as recommended on the BT site but it just gives me the red light for internet.

I've triple checked the username, its exactly the same as on the BT router and it's set to ADSL2+ but it just won't accept the internet connection. I've tried a different cable but still no joy.

Is there a setting that BT Business requires that I haven't seen?

KIA · 24 Feb 2013 at 20:48

Screenshots of all the settings would be helpful.

thecremeegg · 24 Feb 2013 at 21:11

Ok will get them

bremen1874 · 25 Feb 2013 at 02:11

The BT Business ADSL connections I've dealt with have been no different from normal domestic ADSL connections. There have been no problems using non-BT routers.

Orcvader · 25 Feb 2013 at 02:25

Not sure if it's the same for ADSL but for FTTC you have to put something random for the password and not leave it blank.

thecremeegg · 25 Feb 2013 at 12:53

Yea I have just put "password" in the password field and put in the username but it just won't connect to the web. It was working fine on a Zen connection last week and I've done a reset so all settings are standard.
Tbh i'm stumped but I will try and get screenies tonight.

thecremeegg · 25 Feb 2013 at 19:16

mejinks · 27 Feb 2013 at 16:59

We are talking about ADSL aren't we and not Fibre....

The bt homehub will use something along the lines of [email protected] with a random password.

thecremeegg · 2 Mar 2013 at 17:02

Yep ADSL and that's the username I have albeit with something else in place of green-light