Damage chargea lease return

utajoker

utajoker

utajoker

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Wigan
Hi

My octavia vrs is being returned at the end of July but it has a curbed diamond cut alloy.

I've enquired about a repair but have been told its too damaged. The wheel isn't trashed, just a standard kerbing but I'm assuming the design of the wheel means it can't be done.

A new wheel is going to be around £200 but having googled a bit it seems that damaged wheel charges don't distinguish between standard alloys and diamond cut and it could be a charge of £50-£100.

Anyone got an experience of wheel charges when returning a car?
 
Never fix those issues yourself, the penalties you will be charged will be much less than the cost of getting it sorted yourself? How big is the damage. The BVRA has a fair wear and tear guide so you may find the damage falls inside fair wear and tear.

From memory I paid £35 for a damaged alloy on my Octavia VRS when I sent it back via VWFS. My most recent lease went back with a keyed passenger door and I was charged £140 which was far less than I could have fixed it for plus you don't need to worry about the quality.
 
In general lease companies are very generous with their charges for damage. We have our ow in house bodyshop and as an experiment we got them to quote for fixing a car before it went back and our bodyshop would have wanted £795. The lease company charged us less than £300. We did another vehicle which we had trashed and out bodyshop quote was over £2000 and the lease company charged us £900.

From memory we normally get charged £80-90 per kerbed wheel, all diamon cut ones (costs us £80 per wheel to get them done locally but we have the time of taken it off and dropping the wheel off and collecting it so no point) . At the end of the day they arent going to do any of this work, the car is going straight to auction and the charge is just to offset against the lower cost they will get at auction for the car.

Biggest ripoff though is missing parts esp parcel shelves. We have been charged between £400 and £600 per missing parcel shelf. I seriously doubt they go and buy one and also doubt they get than much less at auction. We have sent people to the auction house at Leeds to drop of the missing parcel shelf before now to get that charge credited.
 
Adam said:
Never fix those issues yourself, the penalties you will be charged will be much less than the cost of getting it sorted yourself? How big is the damage. The BVRA has a fair wear and tear guide so you may find the damage falls inside fair wear and tear.

From memory I paid £35 for a damaged alloy on my Octavia VRS when I sent it back via VWFS. My most recent lease went back with a keyed passenger door and I was charged £140 which was far less than I could have fixed it for plus you don't need to worry about the quality.
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It's bigger than 5cm in the wear and tear policy. If you google octavia gemini alloy it is the full edge between the "spokes" so prob 10cm ish.

Interesting you say about the door, I have a scuff on one of the arches that consists of 7 or 8 small scratches, not sure what has caused it that I was going to get fixed for around £200.

There are also a few stone chips around the car but they should fall within wear and tear


The lease company is ALD
 
utajoker said:
It's bigger than 5cm in the wear and tear policy. If you google octavia gemini alloy it is the full edge between the "spokes" so prob 10cm ish.

Interesting you say about the door, I have a scuff on one of the arches that consists of 7 or 8 small scratches, not sure what has caused it that I was going to get fixed for around £200.

There are also a few stone chips around the car but they should fall within wear and tear
Click to expand...

Honestly I doubt the lease company will charge you anything like £200 for those small scratches. You might even get away with it for free.
 
Sirrel Squirrel said:
This is Arval's guide, which is in line with BVRLA, so should be the same across any lease company that is signed up to BVRLA.


It states £67 for

"Alloy Wheel/Wheel Trim Scuffs/Gouged >50mm on the total wheel circumference or where there is any damage to the wheel spokes"
Click to expand...

Think I will just leave it all, my main worry was it being a diamond cut and not as easy to repair and them saying new wheel but it seems all wheel types are just treated as "alloys"
 
Thought I would update on this.

Car got collected today. When the guy input the wheel damage it came up with replacement wheel at £500. Said it was that much because it was a "painted wheel".

He changed it to non painted and it changed to £90 repair. He said it may change back when they do their final inspection when they get it back but I have ticked the don't agree with charges so they should ring me up to discuss.

Hopefully I can argue the cost of a replacement wheel to be extortionate and get it reduced if they do change it.
 
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