damaged/Faulty Protein from My Protein

[ethan]

Anybody else had issues. The protein won't mix and has a "lumpy" constitution to it. The colour is a yellow/ cream when it has previously been white and the taste is slightly off. Item is a 2.5kg bag of unflavoured whey.

 

[ethan]

Looks gross, do not want. Never had anything like that, send it right back!

E: also, that's a nice bowl you got there

It's a cup which looks like the kids have knocked. I have contacted them complete with photo and am just waiting for their response. I'm not accepting protein from them in this condition.

 

[ethan]

They call it batch variance and in their words state: " although you may sometimes feel you can detect the subtle nuance of taste or a difference in how the product mixes, you can rest assured that the nutritional content will remain the same". Well, it doesn't mix and it tastes like dirt. Imagine drinking water with bits of sand in it?

Edit: I hope this alternative batch they are sending me tastes a lot better or I'm going elsewhere?