Hi Folks
After installing a OCUK SSD yesterday yesterday I attempted to load Win 7 Pro which is a 7 Pro upgrade disk, I'd already installed Vista, when it came to update to Win 7 the PC wouldn't / couldn't recognise there was a disk in the drive.
On closer examination through a magnifying glass I realised there's a small split formed in the centre of the DVD
Fortunately after about 10 attempts it loaded, however IMO it's only going to get worse
Anyone know if it's likely that MS will supply me a replacement DVD, I've no objections to sending my current copy + box + paper back?
I have tried to make contact with MS through their suppt line but keep getting cut off.
Also in view of the fact I managed to fluke load the OS yesterday, I've tried to copy the disk to a new DVD but I get stewed over with the digital disk rights or something similar.
Can anyone suggest anything please. Other than upgrade to Win 10 or Linux
Thanks
After installing a OCUK SSD yesterday yesterday I attempted to load Win 7 Pro which is a 7 Pro upgrade disk, I'd already installed Vista, when it came to update to Win 7 the PC wouldn't / couldn't recognise there was a disk in the drive.
On closer examination through a magnifying glass I realised there's a small split formed in the centre of the DVD
Fortunately after about 10 attempts it loaded, however IMO it's only going to get worse
Anyone know if it's likely that MS will supply me a replacement DVD, I've no objections to sending my current copy + box + paper back?
I have tried to make contact with MS through their suppt line but keep getting cut off.
Also in view of the fact I managed to fluke load the OS yesterday, I've tried to copy the disk to a new DVD but I get stewed over with the digital disk rights or something similar.
Can anyone suggest anything please. Other than upgrade to Win 10 or Linux
Thanks
TBH I'd feel happier getting MS to replace my existing one.
I've never heard of either one, but I'll give it a try