Dark patch on TV

k3v · 9 Sep 2015 at 20:49

Hi,

I've got a Samsung 5th 6400, it's got an area about the size of a coffee mug on the bottom of the screen about a quarter of the way in which is darker than the rest, it's only noticeable when the screen has a solid colour on it. It only annoys me when I use the TV as a monitor for my computer or watching football or golf.
The TV is still under warranty, is this something that I can get repaired or is it something all larger tvs suffer with?

Spook187 · 9 Sep 2015 at 20:58

Is it like smudged marks, i had a LG tv that started off circles then straight lines, i found out it was the backlight diffusers, i was out of warranty so just bought a plasma

Secret_Window · 9 Sep 2015 at 21:09

Could be dirty screen effect. Google that and see if it matches the problem you are having.

k3v · 9 Sep 2015 at 21:19

Thanks for the replies, it does look like dirty screen effect. There is only the one area affected. Can this be claimed under warranty?

Secret_Window · 10 Sep 2015 at 23:37

I am not sure k3v, it may be worth popping over to the avforums and having a look there - I think there is a dedicated owners thread for the Samsung h6400 where other owners can discuss these kinds of screen issues and warranty etc.

k3v · 15 Sep 2015 at 09:22

Secret_Window said:
I am not sure k3v, it may be worth popping over to the avforums and having a look there - I think there is a dedicated owners thread for the Samsung h6400 where other owners can discuss these kinds of screen issues and warranty etc.

cheers

MOOGLEYS · 18 Nov 2015 at 21:31

Just noticed I have this as well on my 55" version. It's in the top left about 4" from the edge a darker area. I have not noticed it before so imagine it has occurred recently.

Did you get anything sorted with yours ? I'm going to call Samsung tomorrow and see what they will do.

Caged · 18 Nov 2015 at 22:17

If it's under warranty then I really can't see how it wouldn't cover this sort of fault.

MOOGLEYS · 18 Nov 2015 at 22:29

It's annoying but only visible on light screens. Moving around the room makes it appear worse if you look at the screen at an angle.

I will see what Samsung say tomorrow. I'm kind of nervous about replacements that might have other defects that are more annoying like dead pixels.