DDR3 2400 with AMD Athlon X4 860k

[dlknight]

Hi Folks!

Recently sold some Team Group Xtreem LV 8GB 2400MHz DDR3 memory to someone (not here but elsewhere), but I logged in today and they have told paypal that this memory is defective... I know it isn't as it had been running in my main gaming rig for about 2 years at 2133MHz without issues.

They have said it isn't memtest stable at 2400MHz in several PCs that they have tested and sent me the following screenshot -



Now it appears they have an AMD FM2 rig, should it be capable of running this RAM at 2400?? It is an AMD Athlon X4 860K from the screenshot.

I've always run this ram on my Intel setup which was Intel Z77 Sandybridge.

Just a bit annoyed at the moment as I know there is nothing wrong with the memory.

 

[dlknight]

Thanks for the advice guys!

I know that 2400 can be hard to achieve as I could never get it to run at 2400 on my MSI Z77A-GD65 even though I had seen a review on the exact same board where the reviewer had achieved it. Like some of you have said it depends on the quality of the IMC in the CPU?

I've accepted their return now but just for information here is the rest of the information they provided -

The timings used are those provided by SPD data, IE the manufacturers own recommended and tested timings. The modules were checked with the following bus speeds 1333, 1600, 2133 and 2400 in two different rigs using the timings provided by the manufacturer. However, I will retest at 1600 with stock timings and provide a screenshot.

As requested tested at 1666, memtest crashes at 73% progress through test 7. http://i1244.photobucket.com/albums/gg573/comwarrior69/returns/IMG_20151115_161201.jpg Being thorough i tested at 1333 and memtest crashes at 73% progress through test 7. http://i1244.photobucket.com/albums/gg573/comwarrior69/returns/IMG_20151115_161725.jpg and just to make absolutely sure i retested at 1333 with XMP and AMP disabled (legacy mode) and memtest crashes at 73% progress through test 7. http://i1244.photobucket.com/albums/gg573/comwarrior69/returns/IMG_20151115_162345.jpg As for the issue of incomparability... I checked the products technical specification on the manufacturers website and the incompatibility you suggested is not mentioned. Just to be thorough again, i checked the memory comparability listing on my motherboards manufacturers website and the team group extreem TXD34G2400HC10 is listed as being compatible at 2400mhz.

Just noticed the above - none of those screenshots shows an error?!?!?! so basically it appears it only fails at 2400, otherwise he would have shown the errors again at the lower speed settings... too late now anyway as I've accepted the return but you don't have any rights anyway once a buyer complains (this is a famous auction site btw). I've learnt my lesson and will try not to use that vile website again in future and stick to the members market on here.

 

[dlknight]

Anyone notice the operating frequency and memory timings were shown in the screen cap by memtest86?
Anyone notice that all the images sent show the progress of test 7 all stop at 73% regardless of showing an error or not?

Greetings, I'm the buyer of said ram...

The fact that memtest86 crashes at 73% in test 7 regardless of speed at the same point repetitively... I've never seen that in all the years i've been running memtest86...

But here is the kicker... the reason i bought that ram is because my memory has been sent back to the manufacture due to a fault... A pair of team group vulcan red running quite happily at 2400mhz for 7/8 months...

so... did someone say something about a compatibility issue?

One of the reasons I stopped using these forums many years ago was because people were getting wrapped up in social politics and technical issues were being clouded.

Here is what is going to happen now... the seller claimed it is a comparability issue but has not provided any detail or evidence to support his claim. There is also non present here ether... This may result in negative feedback being left for the seller.

Further more, the seller has copied my private messages onto a public forum... I suspect this is a breach of certain privacy policies as such i will be looking into it further.

If someone wants to provide some technical information to back up his incomparability claim, then i will take a look at it.

Greetings comwarrior

I just thought it was odd that in all the other screenshots you gave me there are no errors? correct? care to add the extra screenshots which show memtest crashing at the lower memory speeds???

Also what happens if you run the processor at stock speed instead of overclocked?

I shall be checking the serial numbers of said RAM when it is returned as I did record them

First rule of hardware issues, run everything at stock or reduced speed to determine what the exact cause is.

Also if you say it always errors at 73% regardless of memory settings then that should tell you it is another variable that is at play.. perhaps the CPU???

EDIT: Just for the record I haven't shared any personal information apart from the technical report of the problem in your own words, good luck with finding breach of any data protection with that.

 

[dlknight]

I've tried to help you but you are adamant the memory is faulty - bit of a coincidence that you have also sent back another set of teamgroup 2400 ram as well because it no longer runs at 2400.

If you run everything at stock speed/voltages and reset the BIOS settings to default, then memtest at the previously tested memory settings I'd be surprised if it didn't pass all tests.

Also what happens if you try and run memtest with a single stick of RAM? (with the above default settings).

There is a thread on here where I've asked about RAM speeds previously and 8 Pack replied with some very useful information, I will try and dig it out for you.

 

[dlknight]

Are you using the latest BIOS I had a gigabyte board that would fail on memtest with a set of Mushkin RAM
that was fine in another system

I was thinking about this last night!

I've seen before when a motherboard has developed an issue which causes the RAM slots to become faulty.

In my previous comment I suggested testing with a single stick of RAM, I would recommend this and also trying it within each memory slot one by one to eliminate any potential issue with the RAM slots.

Worth trying a different CPU as well if you have access to one?

Apologies if I've come across rude in any of my comments!