Dead 360 - MS support line dead?

[monkeyspank]

Starting last night my 360 keeps freezing. No red lights or anything, it just freezes anything from 5 seconds to 5 mins of booting up.

I called the support number 0800 5871102 but when i press the buttons to go to 360 console support but after it says it's putting me through it then says the number is out of order

Is there another number to call?

 

[Livestrong]

if you can take it to were you bought it take it back they will give you a brand new machine.

Forget MS why get a repaired machine when you can get a brand new machine.

 

[monkeyspank]

true

If I do that will I need to hand over my hard drive though?

 

[jimmyjimmyo]

Most shops will let you keep your old hdd just ask at the counter

 

[Booner!]

i work as an IT tech support for a company and we spent all day ringing them to update and activate windows, however microsoft had major server issues yestuday which could be related?

 

[St0n3y]

My 360 died the other day just on the support line now... been on hold for last 42 mins and counting... starting to lose the will....

 

[Livestrong]

the store will just do a swap and allow you to keep the hard drive

 

["andy"]

probly running the phone servers on leftover 360s tbh


hope mine never breaks i would be wounded

 

[Bossy papa]

the store will just do a swap and allow you to keep the hard drive

thats right i work at gamestation and i replace about 3 360's a week i let them keep the harddrive