Dead pixel (New Samsung J791 ultrawide)

pioneer2000 · 28 Nov 2018 at 00:47

Sooo, noticed that it has 1 lone dead/stuck pixel on the middle left of the screen (green pixel pretty much only visible on black).

Purchased from Amazon, so question is should I be returning this for exchange or do most monitors nowadays have the odd pixel issue? i.e. Am I just as likely to get another one?

Reading Reddit etc seems to suggest that nobody puts up with any dead pixels... which i'm unsure if that is the usual internet bravado that seems to surround these topics.

pioneer2000 · 30 Nov 2018 at 22:51

So, since noticed that this monitor also has a speck of dust in the top left.

Amazon have sent a new one and this one also has dust in on the left side. No stuck pixels mind.

Getting a third one sent out but feeling pretty unlucky at this point.

Anyone experience these sort of issues with monitors nowadays? Or do people just put up with these issues?

pioneer2000 · 5 Dec 2018 at 07:52

Well for closure sake, the 3rd one turned up yesterday... the screen on this one looks fine but the front glass has evidently been stuck on to the frame too high and so looks a bit odd compared to the other 2.

Think I’ll keep it though considering the poor quality control and having no guarantee of finding a relatively perfect panel again!

pioneer2000 · 30 Jan 2019 at 22:17

Soooo, on to monitor 4 now, dust in this one as well.

The 3rd one has a minor bend in the plastic frame so the front glass is nearly resting against the inner edge of the bezel and very occasionally it makes a creaking noise when heating up... but the screen is absolutely perfect so I might have to stick with this one.

Amazon were very reluctant to send the 4th, so doubt I'll get any more traction from them and sending them back is starting to be a ball ache.