Dead pixel = no fault

[RabNo1]

Not a happy bunny here, just got my brand new OCUK digimate monitor and its got a dead pixel bang in the centre of the screen.
So when i phone up to get it replaced i get the "sorry its not covered as a fault".
So let me get this right ive just payed for a brand new monitor expecting it to be fully working (as with any other NEW product you buy). Now the reson i expected it to be FULLY working is no were on the ocuk or digimate site does it say ANYTHING about this.
Now i can send it back as unwanted and get a refund but im sure theyll want me to post it to them at MY cost.

Seems like a great way to do bussiness

*rant over (for now)*

 

[RabNo1]

I know you dont get a no pixel warranty NOW but the least they could do is put it somewere on 1 of there websites to let people know what were buying.

 

[RabNo1]

I would when its something as inportant as that, dont you think?? or are u a sucker and enjoy being ripped off?

I would expect to see it on there site as lcd screens seem to be the only product on earth were a manufaturer/retailer can away with something like this.. I mean its not as if it not going to be noticed it is THE most inprotant part of the product and they can get away with selling faulty goods.

Think ill go design mysellf a product then make a law i can sell them even if they dont completely work.