Dead pixels on new screen ?

Bluenose · 23 Oct 2009 at 17:36

I bought the samsung t220 only last week.

I switched it on today and there is already one fairly visible dead pixel just off left of the centre of the screen.

I can put up with it but it's annoying how it's there within one week.

Would it be worth getting it replaced/returned or is it even within the acceptable of dead pixels a monitor must have before it is eligible for RMA ?

nheather · 23 Oct 2009 at 18:18

You need to look at the Samsung policy. When I last looked it was quite common for manufacturers to spec quite a lot of dead pixels 15-20 before they would consider it defective - and even then they had to be clumped fairly close and in the central viewing area.

http://ars.samsung.com/customer/usa..._ID=159234&PROD_ID=133&PG_ID=-1&PROD_SUB_ID=0

Cheers,

Nigel

Bluenose · 23 Oct 2009 at 19:05

That's what i was thinking but if this is what samsung lcd monitor's are like then it will be my last barely a week old with no more than 30hrs use at most and already a dead pixel.

Paddyw01 · 23 Oct 2009 at 19:17

I think the lesson here is don't buy Samsung.

Get yourself a Dell, NEC or HP monitor. They're rated as the best out there.

Bluenose · 23 Oct 2009 at 19:17

That's what i was thinking but if this is what samsung lcd monitor's are like then it will be my last barely a week old with no more than 30hrs use at most and already a dead pixel.

There's something i've just realised after trying what you posted from samsung is that the "dead pixel" is a dark dot seems to be the exact position of the dot on the i on view computer details on the vista welcome center.

I know very little about dead pixels or burn-in but seems to me it looks more like burn in than a dead pixel unless its's total and utter coincidence that it is basically the dot on the i.

nheather · 23 Oct 2009 at 20:28

I was under the impression that you don't get burn with LCD - just with CRT and Plasma.

Cheers,

Nigel

niko · 23 Oct 2009 at 20:33

have you checked to see if its something stuck on the screen dust ,fly dirt etc?

Bluenose · 23 Oct 2009 at 20:41

I know you need to ask that but if anyone didn't clean there screen if they found something like this they need a slap.

It was the first thing i done.

zo1d · 23 Oct 2009 at 21:57

Have you tried gently massaging (with a suitable cloth) the area of the dead pixel, sometimes you can get lucky and bring it back to life?

paulo7 · 24 Oct 2009 at 00:51

very lucky.. you may have to learn to live with it

Killgroup · 24 Oct 2009 at 01:32

I used to have a dead pixel on my current monitor, but one day it just disappeared. Lol.

asoxedri · 24 Oct 2009 at 01:37

Killgroup said:
but one day it just disappeared. Lol.

rma lol?

for the OP:
give retailer a call if its a dead pixel.

edit.

Killgroup · 24 Oct 2009 at 01:39

asoxedri said:
rma lol?

give retailer a call if its a dead pixel.

Ugh? I used to have a dead pixel, it was blue, but one day it just went back to normal, that's what I meant :3 It's all fine now.

niko · 24 Oct 2009 at 09:09

Bluenose said:
I know you need to ask that but if anyone didn't clean there screen if they found something like this they need a slap.

It was the first thing i done.

agreed mate

nheather · 24 Oct 2009 at 09:23

Have you tried gently massaging (with a suitable cloth) the area of the dead pixel, sometimes you can get lucky and bring it back to life?

This can work and sometimes they can go on their own accord.

The technicque is described in the Samsung link I posted earlier.

Cheers,

Nigel