Dead Pixels

Kyrne

Kyrne

Kyrne

Associate
Joined
21 Feb 2007
Posts
772
Righto! I picked up 2 new monitors and it seems one had a dead pixel, at first glance I thought it was just one (so afaik nothing could be done?)

But now looking more into it, it seems like it may be a cluster of 4 or so? how do you actually tell how many are dead?

Image bellow is a rough picture from my phone


http://imgur.com/1EHI1v3
 
It's difficult to tell from the picture you've taken, but it looks to me like you've got two dead pixels, one on top of the other. You could maybe get a magnifying glass out if you've got one or take an even higher resolution photo to try and better see how many dead pixels there are.
 
varkanoid said:
Which monitor and where from/when purchased ?

eg Acer Dead pixel policy was 16.
Click to expand...

it might be 16 if they are spread out, but as a cluster it should be far lower

anthony566 said:
if you got this monitor from OCUK and its less than 14 days you can just return it. They have a very good policy with Monitors.
Click to expand...

they have a very standard policy as far as monitors goes - if they don't deem the number of pixels as a reason for return then you are stuck paying the return postage
 
andybird123 said:
it might be 16 if they are spread out, but as a cluster it should be far lower



they have a very standard policy as far as monitors goes - if they don't deem the number of pixels as a reason for return then you are stuck paying the return postage
Click to expand...

That is correct however I would rather pay the postage than be stuck with the big black dot :)
 
anthony566 said:
That is correct however I would rather pay the postage than be stuck with the big black dot :)
Click to expand...

That's not the point, you said OCUK had a "very good policy" when it comes to monitors, they don't, they just barely follow the law and if you get dead pixels you can still end up out of pocket, where a "very good policy" on dead pixels would be free returns like some other places do
 
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