Debt recovery - Problem

Guy

Guy

Associate
Joined
5 Mar 2007
Posts
751
Location
Rochdale
Hi guys, I have just received a letter from a Debt recovery agency advising me that they have been appointed to recover outstanding membership fees from a certain big gym I joined.

What is annoying about this is, I have never received a peep out of them after I sent them my cancellation letter, after which cancelled my DD. Surley before going to DR, they need to contact me chasing me up for outstanding funds? I mean I'm not pychic and was advised to cancel my DD by them.

Anyone got any advice for me?
 
Well the the DR has ackknowledged my cancellation letter, so it appears that they are aware of this. The contract was for 12 months, but they did not furfill their promised (there was an agreement with my company and the gym [came in and did a talk and stuff like that]). I think i'll just go in and discuss this with them and explain what events have taken place.

The main reason I posted was due to the lack of communication about the outstanding balance and the 3 days given to me by the DR to pay the debt (which I thought was ridiculous). it's not a large amount just the first time this has happend to me.
 
I thought the same thing, a lot of companies seem to do this it seems.

The DR is CARS - Creditlink Account Recovery Solutuions Limitied
Company number: 04296927

Matches companies house.
 
Phone them up tell them what has happened and they will pass it back to the gym.

Had similar with British gas.

Yeah did phone them to that effect, asked when the next action would be take, he said tomorrow. I was a bit shocked as they only sent the letter on the 8th :confused:. But they have given me a week, will go and have a convo with the manager at the gym.
 
Update:-

Thanks for the advice everyone, sent them a letter via recorded delivery to advise that the account was in dispute and quoted some of what mejinks wrote (cheers).

Got a letter today saying "NOTICE OF LEGAL PROCEEDINGS"!!! Got a bit worried, so I phoned them (i know, i know but they got me). They confirmed that the case has been closed and passed back as of yesterday, wooo!

So I'm going to contact the gym to sort this out, to find out what I owe and everything. As i don't want this to pop up again, plus if I do owe them some form of fees, fair enough. But I'm not going to pay some random fee that was never stated or agreed to in the T's and C's.

cheers again guys
 
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