Delegate Mailbox not syncing (Outlook 2016 for Mac)

Soldato
Joined
27 Oct 2011
Posts
4,158
Location
London
Morning all,

I have a user who's experiencing issues with a mailbox he has Send As/Full Access on his Macbook; essentially no mails are syncing automatically and he has to click Send & Receive in order for them to pull them down. We've done the following

- Removed mailbox and added it again
- Emptied Folder Cache
- Remove delegation and reapplied.

Any other tips or suggestions? We run a O365 environment and his own mailbox appears to be fine.
 
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