DELETED_142147

agnes · 16 Jul 2015 at 16:08

It's why most of us pay the little extra on their prices. Damn good customer service.

CrispyOtter · 16 Jul 2015 at 16:09

+1 OcUK is always the first port of call.

JoeF1 · 16 Jul 2015 at 16:10

agnes said:
It's why most of us pay the little extra on their prices. Damn good customer service.

Yep. Received a faulty GPU twice. Never had problems replacing.

Cosimo · 16 Jul 2015 at 16:17

agnes said:
It's why most of us pay the little extra on their prices. Damn good customer service.

Yup, I go a step further and say it's the best there is!

The Dread Pirate · 16 Jul 2015 at 16:18

Thanks OcUK!

ThOcUKs!

arknor · 16 Jul 2015 at 16:29

beats the month turn around I had with gigabyte where they sent me the wrong card back lol

MrSniper · 16 Jul 2015 at 16:57

Honestly people say OCUK is a one of the more expensive vendors. While correct the customer service that they offer is amazing and I am happy to pay for it!

CyZMyAssBaby · 16 Jul 2015 at 18:02

OCUK do have the best customer service. Returned a faulty Asus MB. New replacement arrived within 72 hours.

Bailey · 17 Jul 2015 at 14:33

Hello there

I try and make sure that my customer service and RMA team turn things around as quick as possible.

Its nice to hear you are happy with the service Semaphia

Thanks a lot

Bailey

DirtyJester · 17 Jul 2015 at 15:06

Bailey said:
Hello there

I try and make sure that my customer service and RMA team turn things around as quick as possible.

Its nice to hear you are happy with the service Semaphia

Thanks a lot

Bailey

Okay, back to work

ED209 · 17 Jul 2015 at 15:19

glad to see you had a smooth rma processes with OCUK, as others have said this is why people pay the extra and stick with OCUK

Tacitus · 17 Jul 2015 at 15:21

arknor said:
beats the month turn around I had with gigabyte where they sent me the wrong card back lol

If it was a better one I'd have kept quiet about that!

Bailey · 17 Jul 2015 at 16:21

DirtyJester said:
Okay, back to work

Point taken.

**goes back to desk to do work**

Oh wait I am already at it

Bailey

Mark A · 17 Jul 2015 at 16:34

arknor said:
beats the month turn around I had with gigabyte where they sent me the wrong card back lol

CyZMyAssBaby said:
OCUK do have the best customer service. Returned a faulty Asus MB. New replacement arrived within 72 hours.

Yet in the motherboard section all the regulars seem to push Gigabyte motherboards over Asus due to Asus apparently having awful customer support. Seems a moot point if OcUK handle it and can get it sorted in 72 hours. That's why i ignored the biased advice on there and went with Asus and bought from OcUK.

JoeF1 · 17 Jul 2015 at 16:39

Bailey said:
**goes back to desk to do work**

Oh wait I am already at it

I think that relates to most of us posting on the forum

Kuros · 17 Jul 2015 at 16:40

Yeah, it's the one reason I'm now buying all kit of OCUK.

russell664 · 17 Jul 2015 at 16:45

JoeF1 said:
I think that relates to most of us posting on the forum

This is me all the time.

Bailey · 18 Jul 2015 at 10:20

JoeF1 said:
I think that relates to most of us posting on the forum

Yeah thats true

Sankari · 18 Jul 2015 at 11:16

The Dread Pirate said:
Thanks OcUK!

ThOcUKs!

I see what you did there!

Thants...