DELETED_74993
- Thread starter DELETED_74993
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ADSL Link Downstream Upstream Connection Speed 3068 kbps 791 kbps Line Attenuation 62.0 db 30.9 db Noise Margin 6.8 db 7.4 db
something like this mate
Will tell us if there are any problems at your end
my ds attn is high and my ds noise margin is about as low as i can go reliably,for instance
`"reconfiguring the line`basically means they retest the line to see what the max upload and download your line can take (at the time of testing)if there are problems at your end it means that you will be getting lower speeds etc
You removed the bell wire?
something like this mate
Will tell us if there are any problems at your end
my ds attn is high and my ds noise margin is about as low as i can go reliably,for instance
`"reconfiguring the line`basically means they retest the line to see what the max upload and download your line can take (at the time of testing)if there are problems at your end it means that you will be getting lower speeds etc
You removed the bell wire?
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From a quick look you have been connected to sky for 2 mins ?Router disconnecting?
also your ds noise margin is way too low,at this time of day it should be 7db as it can often drop at night and cause a reset in the synch
Hopefully someone more knowledgeable than me will jump in in a bit
You removed the bell wire?What does the inside of the master socket look like?How many wires connected?
You got a lot of water/rain recently.Can cause dropouts in the connection
also your ds noise margin is way too low,at this time of day it should be 7db as it can often drop at night and cause a reset in the synch
Hopefully someone more knowledgeable than me will jump in in a bit
You removed the bell wire?What does the inside of the master socket look like?How many wires connected?
You got a lot of water/rain recently.Can cause dropouts in the connection
That pic is of the extension part I think
On the wiring front that looks ok in the fact you are removing a hard wired extension by removing the bottom of the socket.
To have the best setup i would get an ADSL face plate filter which have an ADSL socket and phone socket then you are filtering at source (Google it!). Having an extension in there as you currently have can accumulate noise. To solve this connect this extension into the filtered face plate (when/if you get one).
Your upload speeds look high for a normal ADSLMax product, normal upload is 448kbit/sec on those but you can get Office type products with 800+kbits/s upload.....does sky do this??
Other than the above oddity I assume you are on Sky Connect and thus using the BT line and the BT DLM?
To have the best setup i would get an ADSL face plate filter which have an ADSL socket and phone socket then you are filtering at source (Google it!). Having an extension in there as you currently have can accumulate noise. To solve this connect this extension into the filtered face plate (when/if you get one).
Your upload speeds look high for a normal ADSLMax product, normal upload is 448kbit/sec on those but you can get Office type products with 800+kbits/s upload.....does sky do this??
Other than the above oddity I assume you are on Sky Connect and thus using the BT line and the BT DLM?
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Are you able to plug your router into your test socket and post the same stats page as before? This will give you an indication if you phone extension is reducing your noise margin and whether a filtered faceplate will improve things (always good to have one anyway).
Your first post suggested you were on Sky Connect service (up to 8mb) but if you are now saying your on Sky Unlimited this will use their LLU service which has an up to 1.3Mb Upload speed and would explain your 798kbps upload speed.
Your first post suggested you were on Sky Connect service (up to 8mb) but if you are now saying your on Sky Unlimited this will use their LLU service which has an up to 1.3Mb Upload speed and would explain your 798kbps upload speed.
As lostprophet said you must be on Sky LLU. With the downstream line attenuation quoted I would expect a speed of circa 10 to 14mbit so something is very wrong! Try the router in the test socket as suggested. One question - is the filter and router currently on the end of that hard wired extension and how long is the extension?
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if you look at your latest stats you can see you have now gained an extra 2meg download speed and also increased your noise margin (a good thing).
4448 Kbps ----> 6456 kbps
3db ----> 7db
This proves your extension that is wired into the faceplate is adding additional noise to the line reducing your broadband speed.
The "hard-wired extension" InQ is referring will be the wire that comes out of the faceplate and runs to another phone socket somewhere in your house. I presume you have a phone connected to it? does it have a filter on it?
Adding something like a adsl nation xte-2005 faceplate should clear up your noise issue and will also allow the sky techs to increase your upload speed at least as you have some "spare" noise margin which can be lowered to increase sync speed.
All you need to do once you have your faceplate fitted is speak with Skys tech support and tell you have made some improvements to your wiring and would like your router speeds tweaking.
4448 Kbps ----> 6456 kbps
3db ----> 7db
This proves your extension that is wired into the faceplate is adding additional noise to the line reducing your broadband speed.
The "hard-wired extension" InQ is referring will be the wire that comes out of the faceplate and runs to another phone socket somewhere in your house. I presume you have a phone connected to it? does it have a filter on it?
Adding something like a adsl nation xte-2005 faceplate should clear up your noise issue and will also allow the sky techs to increase your upload speed at least as you have some "spare" noise margin which can be lowered to increase sync speed.
All you need to do once you have your faceplate fitted is speak with Skys tech support and tell you have made some improvements to your wiring and would like your router speeds tweaking.
Deleted member 651465
Deleted member 651465
If you fit a filtered faceplate (as you say you might), you MUST remove all other filters in the house (e.g. from your fax) or it will cause problems.
Brilliant. I'll get on that right away. Thanks so much!
We do have other phone sockets (with external microfilters) in the house though only 2 of them are being used (phone and fax machine).
Might be worth getting a filtered faceplate for your "Master Box" then sending already filtered connections to your extension sockets.
Also ive heard if the ring wire is connected this can cause noise on the line. (It acts like an antenna and has no purpose any more unless your using a phone from the 60's)
Modern sockets should only have 2 connections in them I think.
edit: More info about the "ringwire" http://www.thinkbroadband.com/faq/sections/radsl.html#235
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