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Given the intermittency of the fault, I’d recommend perusing this avenue first. The quote below is a .BAT script that will prompt you to enter an ip address, and then store the corresponding date, time and ping responses within a text document on your desktop. Keep this going for a few days and have a look through document occasionally. If you notice any drops, see if there is some underlying pattern.

@Echo off

set /p host= Enter IP Address:
set logfile=Log_%host%.log

echo Target Host = %host% >%logfile%
for /f "tokens=*" %%A in ('ping %host% -n 1 ') do (echo %%A>>%logfile% && GOTO Ping)
:Ping
for /f "tokens=* skip=2" %%A in ('ping %host% -n 1 ') do (
echo %date% %time:~0,2%:%time:~3,2%:%time:~6,2% %%A>>%logfile%
echo %date% %time:~0,2%:%time:~3,2%:%time:~6,2% %%A
timeout 1 >NUL
GOTO Ping)

Now, it is probably best to run some sort of packet capture next. I'd recommend something like Wireshark (it is fairly easy to use). You can either configure a mirror port on router to capture all of the network data or just run a Wireshark trace on your local connection (given that it only appears to be happening from your computer). You can then reference the drops on the text document with Wireshark and have a look at the packet data prior to the disconnection (or even upload this trace so I can take a look).
 
I did on Saturday and Sunday, several drop outs. However I noticed on one of them that all other devices now remained connected - I was able to open web pages etc still. I went through my PC event logs and found a couple that seemed to point towards something being blocked. I have Windows 10 Pro (64 bit) and use Bitdefender as a third party virus software. I decided to disable this and I haven't had a single issue on my PC since, after using it for 6 hours on both Monday and Tuesday. I'm going to continue monitoring it until Friday when BT are due to call me for an update from my end.

Clearly there were issues on the line, however given other devices now stay connected it seems something is potentially awry with my PC. Was going to do a full system wipe and fresh install of windows but will try this first.
Has the issue been resolved now since disabling Bitdefender?

I would highly recommend uninstalling any third party vcirus software and just use Windows.
 
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