I just ordered an item from their website yesterday and just realised that the delivery address does not contain my house number(I used google auto fill but did not realise it did not put the house number).Will this be a problem or will i have to contact dpd or overclockers someway?Because I got an email today that it has been posted and I do not know what to do.
Delivery Address
- Thread starter Ahm789
- Start date
Hi
I think you need to ring them ASAP 01782 44 44 55* or post in the customer service section with your order number and address (only you and the CS staff will be able to see your post), or a webnote
I'm surprised it shipped without the house number, but if the card address was the same street/postcode etc it might default to that, if not I suspect it'll get held by DPD until they get a house number as most delivery companies will put a hold on packages with an incomplete or damaged address label.
*I'm not sure if the lines are open today.
I think you need to ring them ASAP 01782 44 44 55* or post in the customer service section with your order number and address (only you and the CS staff will be able to see your post), or a webnote
I'm surprised it shipped without the house number, but if the card address was the same street/postcode etc it might default to that, if not I suspect it'll get held by DPD until they get a house number as most delivery companies will put a hold on packages with an incomplete or damaged address label.
*I'm not sure if the lines are open today.
Soldato
- Joined
- 20 Oct 2008
- Posts
- 12,083
Did you get a tracking number? Does their tracking allow delivery adjustments? Many do, leave with a neighbour for example.