Delivery at OcUK

Associate
Joined
2 Aug 2006
Posts
38
Hey all,

I've ordered my products now off OcUK, and it's scheduled for delivery tommorow. If for some reason, they come to deliver the products and im not home, will they then keep it for delivery at the nearest branch? And how long will I have to wait to pick it up at the branch?

Thanks,

Marky
 
I get stuff delivered straight to my desk here at work so no problems for me! I've never had to deal with a delivery from City-Link when I'm not there to receive it so I wouldn't know what would happen. In the past, when getting stuff delivered from other companies, they used to put stuff in my barbecue and close it to keep it out of sight! They would otherwise leave a card where I could arrange to pick it up or have it redelivered.

Don't worry, you'll get your stuff eventually. It's not like if you're not there for the delivery guy it's gone forever and you've missed you chance! :)
 
I usually order stuff when I have the next few days off work as there is no citylink depot near me. They are a pain and usually deliver about 12 for me :(
 
If you contact your bank / credit card company you can register extra addresses against your debit / credit card and then OcUK will deliver it to that address, e.g. your work's address etc.

City-Link deliver from 07:30 to 17:30, if you're not home they'll leave a card saying they tried to deliver, you can either call the number and tell them you'd like to collect it yourself the next day, or if you do nothing they'll try again the next day. If after two tries they haven't been able to deliver it you'll have 7 days to collect it from their depot before they send it back, noramlly they won't let you collect it on the same day as a failed delivery, thats why you phone to tell them not to make a second try if you want to pick it up yourself the day after.
 
City Link are good here because they allow you to collect the stuff on the same day usually. A lot of places make you wait 12 hours which is annoying. Still sucks if you can't get to the depot after work though
 
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