Delivery failure excuses.

exhumedye

exhumedye

exhumedye

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26 Nov 2008
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187
Hi guys, I recently purchased a new order from Overclockers which was due to arrive today. Unfortunately it didn't which is quite frustrating. However, what's more frustrating is the reason...

Now over the years I've heard a few excuses from all different companies, ranging from the van was stolen, your order has just vanished(aka stolen by employee's), the driver got lost, etc... But I think the best one came today from DPD. The driver locked himself out the van WHILE EN ROUTE! I don't even... REALLY?! Lol xD I assume this means he locked himself out when making a delivery, but even so!

You guys got any good ones?
 
I ordered a new phone two weeks ago using my work address at the delivery point. I work for a bank and we have a very big Head Office in the centre of Auckland's CBD. My phone didn't turn up and once the investigation was complete, it turned out that the driver had delivered it to another bank's Head Office about 300 yards from our building. His reason?

"I couldn't find [my building] so dropped it at [other bank]. They all know each other, don't they?"

Good going, champ!
 
I recall arriving for work, being told there was an urgent delivery of nappies for Tesco Distribution at Purfleet Essex which was late so I hurried down to the yard coupled up to the trailer and headed off from Stoke, arrived at the Distribution centre bang on time, went to reverse on to the loading bay opened the trailer doors to discover it was empty :eek: - I hadn’t given any thought to the truck pulling well on the way as nappies weigh next to nothing anyway so this was normal...

Re checked the trailer number, I should have picked up “TET 9706” I’d picked up “TET 9076” oops.

Someone else had taken my correct trailer to Burnley to load soft drinks...

My excuse was “sorry, we all make mistakes “

A lot of wasted diesel and unhappy traffic planners that day! :o

Another very common one in transport is popping in the postcode on the delivery notes and heading off, I arrived at a very small business park one night in Newcastle upon Tyne thinking how on Earth do I get an articulated truck in here? checked the paperwork again to realise I had entered the invoice address postcode, the load should have gone to Avonmouth, Bristol!
 
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[FnG]magnolia said:
I ordered a new phone two weeks ago using my work address at the delivery point. I work for a bank and we have a very big Head Office in the centre of Auckland's CBD. My phone didn't turn up and once the investigation was complete, it turned out that the driver had delivered it to another bank's Head Office about 300 yards from our building. His reason?

"I couldn't find [my building] so dropped it at [other bank]. They all know each other, don't they?"

Good going, champ!
Click to expand...

That's a classic! I mean of course they all know each other :D
 
I ordered an 1800x plus motherboard and ram etc from ocuk for Saturday delivery.. new cpu at release, excited to build it etc..

Waited all Saturday, nothing. Tracking the van showed it was 5 miles from my house.

“The delivery van was stolen” was what dpd told me.

Ocuk sent out a replacement which was great! That arrived the following Tuesday.

Then on Thursday, the original turned up. From the van that was stolen?

Who knows what really happened..
 
exhumedye said:
Hi guys, I recently purchased a new order from Overclockers which was due to arrive today. Unfortunately it didn't which is quite frustrating. However, what's more frustrating is the reason...

Now over the years I've heard a few excuses from all different companies, ranging from the van was stolen, your order has just vanished(aka stolen by employee's), the driver got lost, etc... But I think the best one came today from DPD. The driver locked himself out the van WHILE EN ROUTE! I don't even... REALLY?! Lol xD I assume this means he locked himself out when making a delivery, but even so!

You guys got any good ones?
Click to expand...

Also DPD, I had a text from their local depot, (maybe 1.7 km from my house), to say that
their driver could not find my street, not my address, my STREET, which had been there
forever, and had a constant stream of vans, trucks, taxis and cars down it day in and day out.
 
I was a delivery driver for about 10 years and although satnavs were out by then I read maps and although I my area was a biggest chunk of the Borders area of Scotland I got to know my area pretty well. In fact I could beat the younger boys who did not have a clue how to read a road map and relied on their satnavs to get them to drop offs.

I was waiting on a delivery to my home and got a phone call from a DPD driver saying he could not find me as his satnav had taken him two streets over and he did not have an A-Z so could not find my actual street which is a main road.
 
I've heard them all over the years of working in distribution, one of the best however is a driver saying to me he is not insured to use the lift in our building so couldn't deliver to our office on the 4th floor.
 
Ive locked myself out of the van while working for royal mail, just did it once though :D

To fix the situation; had to walk to my house, cycle to the delivery office, get the spare van key, cycle home, walk to the van and then carry on knowing I was late getting home by an extra hour. Gutted.
 
ive watched a dude pull up run to the front door with a not in slip put it through the letter box ran back to his van and sped off while i ran to the door lol i rang up and said whats going on to which the person said obviously never answered the door.
 
bowey said:
ive watched a dude pull up run to the front door with a not in slip put it through the letter box ran back to his van and sped off while i ran to the door lol i rang up and said whats going on to which the person said obviously never answered the door.
Click to expand...

Twice that's happened to me.
They looked on the van first, saw it was a big PA system (both times), wrote a note and put it through the letterbox.
The first time I had to run to the end of the road because he went round in a circle and I could cut him off and the second time I was ready to answer the door.
Both of them claimed they knocked on the door so I asked them if they wanted to watch my CCTV.
 
Few years back I bought a office chair it squeaked so company sent another that squeaked so had refund but the 2 chairs needed returning but each time they come for pickup the driver was going to the wrong address and leaving a card.

So I called for the 3rd time and said the driver keeps going to the wrong address, does any one at your place have any brains ?

The next day another driver turns up and I said you found me his reply was " Yep I have brains" lol.
 
mrbazmondo said:
I've heard of people getting notes through the door from the delivery company stating "Delivered to your wheelie bin" on bin collection day....
Click to expand...

Most of our stuff ends up in a wheelie bin or recycling box but they would have to be a special kind of stupid to take the one that has been put out front for emptying.

Just remembered an incident that happened a couple of years ago and I rang up complaining.
I had a note pushed through saying the parcel had been put in the shed but my shed is a gym and it's like Fort Knox to get in it (well you could crowbar it apart).
I went outside to make sure it was securely locked, went straight back in and rang the company to say there was no way he could get in the shed.
They rang back saying he has definitely put it in the shed so I checked, it was there :eek:
It took me hours to work out what he had done, he had removed a pain of glass and shoved the parcel through then put it back again :)


shedglass.jpg
 
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