Dell G5 5505 driver issue Windows 10 Home

holty · 21 Sep 2020 at 11:32

Hi all,

After installing the latest AMD drivers from there website Windows update then tries to install an older version of the drivers is there a way to stop Windows update from doing this?

The windows drivers seem to have a problem using the 5600m card it just uses the onboard instead.

holty · 21 Sep 2020 at 15:48

I'm using the latest verion 2004 Windows 10 Home.

holty · 22 Sep 2020 at 09:22

Hi Djanjo x2, the path you've put isn't on my registry, please bare with me I'm not great at these things.

holty · 22 Sep 2020 at 19:13

I had to run regedit as administrator for it to show HKEY_LOCAL_MACHINE but it still doesn't show WindowsUdate, this is getting a little bit above me now lol.

So I need to create it and how would I go about doing that? I'm really sorry to be a pain.

holty · 22 Sep 2020 at 20:04

Right I think I'm going to leave it I'm so confused, when I right click on the Windows folder there is no option to create a new folder.

holty · 22 Sep 2020 at 20:15

Thank you sooooo much think I'm getting there now ha ha ha

holty · 22 Sep 2020 at 20:21

So is this right now?

holty · 22 Sep 2020 at 20:40

Sorry I have no idea what that means, I'm a total dummie with anything like this.

Do I just hold down shift and resart?

holty · 22 Sep 2020 at 20:47

You guys are amazing thank you so much, shall I try windows update now see if it tries to update the drivers or not?

holty · 22 Sep 2020 at 21:34

Oh yes it worked its put them in the optional update part where you have to tick the box to update, thanks again to everyone who helped me solve the problem.