Dell S2716DG dead pixel - returns policy?

[MrDavies]

I've had the monitor about 2 weeks now and have recently noticed a pixel that is stuck on.

After having a quick browse of the Dell support page they clearly state that 1-5 dead pixels is the industry standard; that may well be, but it's annoying and not what I'd expect after paying £500 for a display.

Has anybody had any experience with similar issues and a possible resolution, before I contact them directly? I purchased the monitor through Amazon.

Thanks in advance.

 

[MrDavies]

I didn't even know you could do that. I've just pressed it with my finger and it's working...

 

[MrDavies]

Yea...i think its known as a stuck pixel rather than a dead pixel...so giving it a couple of taps (not to hard!) un-sticks it

Cool, it hasn't returned since I poked it!