Dell warranty question

[Cleeecooo]

I think you should have next day business swap. Contact dell. It specifically said that they would replace your monitor even for a dead pixel! Thats the case with my p2310h anyway.

 

[Gangster]

@Eiji,

I work for Dell. Many thanks for bringing this to my attention. You are quite right, the collection had been overlooked and we would not have been any the wiser had you not been kind enough to report the problem here. I have arranged for the faulty monitor to be collected - one of my colleagues will be contacting you shortly.

Once again, thank you for bring this to my attention and Merry Christmas.



Only joking

Sorry, couldn't resist.

Nigel

haha that was good

 

[Elma]

i had a dell 2209wa was replaced by dell next day . One tip if you ever buy i dell monitor make sure you keep the numbers of the box as you need the for it to be replaced

 

[LokiS]

Just to chip in, I had a 2209wa ultra sharp returned with 2 dead pixels on next day, excellent service from Dell. Like the above poster make sure you have the codes on the box etc around for when they ask.

 

[.:SAmSuNG:.]

I phoned them and all they wanted for monitors was the serial number off the screen itself. They said the warranty was with the screen and not the owner.