Im not particularly clued up on computer hardware and am quite a beginner with this kind of thing hence why ive come for some advice, il explain as best i can...
i have a dell xps m1530 had it fro two yrs and its out of warranty and the other day i turned it on and the very first 'dell' startup happened but then after that it just went to one of the feared black screens with only the cursor flashing in the top left hand corner, and that is as far as we can get with it, it wont boot or run safe mode or anything.
ive had it at a computer shop and they have told me its the hard drive failing for £15, and they have managed to recover the data but they are wanting/holding it hostage for £59 and im trying what i can before having to pay that.
Now so far we have managed (we means me and a friend that knows a lot more about computers than me) to view a screen that shows the four partitions and how much info they have on... the partition which should hold all my information is showing up as empty but i am told by the shop that this is because the drive is corrupt and it will show as empty... we have also managed to install another OS onto the partition that holds my info and run it and then view my hard drive (saying this implies that the hard drive works, which it does, but its on its way out and this same thing will happen again soon enoug i am told) which also shows up as empty... but i am assured by the shop that my information is still on there and they have not formatted it.
so i am wondering if anyone has any ideas about how to get the information off of it? i have been told knoppix might be something to try but i know nothing about it as yet... anything else to try?
thanks in advance for any help
i have a dell xps m1530 had it fro two yrs and its out of warranty and the other day i turned it on and the very first 'dell' startup happened but then after that it just went to one of the feared black screens with only the cursor flashing in the top left hand corner, and that is as far as we can get with it, it wont boot or run safe mode or anything.
ive had it at a computer shop and they have told me its the hard drive failing for £15, and they have managed to recover the data but they are wanting/holding it hostage for £59 and im trying what i can before having to pay that.
Now so far we have managed (we means me and a friend that knows a lot more about computers than me) to view a screen that shows the four partitions and how much info they have on... the partition which should hold all my information is showing up as empty but i am told by the shop that this is because the drive is corrupt and it will show as empty... we have also managed to install another OS onto the partition that holds my info and run it and then view my hard drive (saying this implies that the hard drive works, which it does, but its on its way out and this same thing will happen again soon enoug i am told) which also shows up as empty... but i am assured by the shop that my information is still on there and they have not formatted it.
so i am wondering if anyone has any ideas about how to get the information off of it? i have been told knoppix might be something to try but i know nothing about it as yet... anything else to try?
thanks in advance for any help
