Denon AVR-X2000 sound dominated by Centre speaker

[zwaigo]

Hi, I have recently connected by Denon AVR-X2000 Amp to a new TV.

I had problems getting it to connect with ARC but that all seems to be working now.
But when I was trying to fine tune the sound yesterday I noticed how much the Centre speaker was dominating the sound.
So much that I couldn't hear the Back L & R at all, Front L & R only barely, but booming out the Centre speaker.
I went into Manual settings and turned down the Centre speaker level all the way to -12, but still it was much louder than all the other speakers. I even turned up all the surround speakers to +12 but still could barely hear them.
So I turned off the Centre speaker in the Amp settings, turned the volume right up to 80/90 and I could finally hear an even sound out of all 4 surround speakers & woofer.

I'm a bit of a newbie - am I missing something here?
Or should I just keep my Centre speaker disconnected and enjoy the 4 surrounds & woofer?

Also the Denon remote has 4 sounds modes - Movie, Music, Game & Pure. But full surround only seems to come out of Movie & Game. What mode would you guys recommend for surround sound watching TV?

To confirm, I have Tanoy speakers Front L&R, Back L&R, Centre and Subwoofer.

Many thanks in advance for your help.

 

[zwaigo]

Sorry to hi-jack, but I've recently got an X2000 too and am also having issues with ARC. Have tried setting TV Audio Input to channel 6, and then tried switching TV sound out (via TV menu) to 'Receiver', but option is greyed out - Samsung TV.

How did you sort yours, can I ask? Thanks.

Hi, for me it was as simple as an old / defective HDMI lead. I think only more recent ones support ARC. I messed around trying loads of things and then bought a new HDMI cable and got it working straight away. It worked for me! Good luck. Thanks everyone else for your advice.