I've been going to the same NHS dentist near where my parent live for ~20 years.
They guy who owned the practice retired a few years and and was bought out. Since, it seems to have gone a bit (a lot) downhill.
I always used to see the same dentist, had a checkup every 9 odd months and a good scale and polish for ~20 mins. One filling in 20 years.
Since he left, every time ive gone ive seen different dentists who advice different methods of cleaning (e.g. waterpik, no waterpik)
Around a year ago I was told I needed 2 fillings and had gum disease and they recommended a hygienist clean at £85. I decided to have a private checkup just after to confirm my required fillings and gum disease and needed no fillings and gums were fine. I had a hygienist session privately (it was cheaper and over the road from whre I live)
Back at the NHS practice I provided them the notes from the private dentist and cancelled having the 2 fillings. It seems to me like they're trying to gain more work by saying I need fillings that really I dont.
I requested my patient notes on file from the NHS practice and had a reply
"Morning i can sent estimate treatment plan only if you like to have notes we need to ask and confirm with a practice menager" I said, yes please confirm with practice manager.
I didnt hear anything so replied
Do you have an update on my patience file records please that I requested on 14/02/24?
I believe that both the Access to Health Records Act and Data Protection Act give me a right to see my own personal dental records and these should be provided as quickly as possible.
Heard nothing since. Where do I go from here as I want to see why one dentist tells me I need fillings and then go to the same practice and a different dentist tells me I dont. Do I go to the legal ombudsman?
The private dentist provided me with notes after a few days including xray pictures. Thinking about sacking off my NHS dentist, even if it does cost more going privately. No trust in my NHS practice now.
They guy who owned the practice retired a few years and and was bought out. Since, it seems to have gone a bit (a lot) downhill.
I always used to see the same dentist, had a checkup every 9 odd months and a good scale and polish for ~20 mins. One filling in 20 years.
Since he left, every time ive gone ive seen different dentists who advice different methods of cleaning (e.g. waterpik, no waterpik)
Around a year ago I was told I needed 2 fillings and had gum disease and they recommended a hygienist clean at £85. I decided to have a private checkup just after to confirm my required fillings and gum disease and needed no fillings and gums were fine. I had a hygienist session privately (it was cheaper and over the road from whre I live)
Back at the NHS practice I provided them the notes from the private dentist and cancelled having the 2 fillings. It seems to me like they're trying to gain more work by saying I need fillings that really I dont.
I requested my patient notes on file from the NHS practice and had a reply
"Morning i can sent estimate treatment plan only if you like to have notes we need to ask and confirm with a practice menager" I said, yes please confirm with practice manager.
I didnt hear anything so replied
Do you have an update on my patience file records please that I requested on 14/02/24?
I believe that both the Access to Health Records Act and Data Protection Act give me a right to see my own personal dental records and these should be provided as quickly as possible.
Heard nothing since. Where do I go from here as I want to see why one dentist tells me I need fillings and then go to the same practice and a different dentist tells me I dont. Do I go to the legal ombudsman?
The private dentist provided me with notes after a few days including xray pictures. Thinking about sacking off my NHS dentist, even if it does cost more going privately. No trust in my NHS practice now.